Volunteers of America-Greater New York · 2 months ago
Program Director I
Bronx, NY
Full-time
Onsite
Senior Level
5+ years expVolunteers of America-Greater New York is an anti-poverty organization working to end homelessness in the New York area by 2050. The Program Director I is responsible for the strategic oversight of programs serving survivors of domestic violence and human trafficking, ensuring high-quality service delivery and compliance with funder requirements.
Home ServicesNon ProfitSocial
Responsibilities
Manage daily operations of three distinct programs ensuring compliance with Housing Urban Development (HUD), Office of Violence Against Women (OVW), and Office of Victims of Crimes (OVC) regulations and guidelines
Monitor and ensure adherence to performance-based contract requirements, quality assurance metrics, and client outcome goals
Develop and implement policies, workflows, and tools to improve service delivery and reporting efficiency
Supervise a multidisciplinary team including outreach, case managers, housing specialists, and program support staff
Provide regular supervision, coaching, and performance evaluations to foster a supportive and accountable team culture
Facilitate training, team meetings, and professional development opportunities aligned with program goals
Oversee data collection, documentation, and reporting processes in HMIS and other funder databases
Analyze data to track progress toward goals and prepare timely reports for internal stakeholders and funders
Build and maintain collaborative partnerships with community organizations, housing providers, law enforcement, and service networks to support client needs and program sustainability
Represent the agency in funder meetings, community coalitions, and advocacy forums related to domestic violence and human trafficking
Monitor program budgets in collaboration with finance staff to ensure responsible use of funds and accurate billing
Assist with grant renewals, audits, and preparation of budget modifications and justifications as required by funders
Review and approve the temporary financial assistance packages (TFA), to ensure accuracy and they are paid for the intended need/purpose and the correct provided
Ensure clients’ rent is paid on time
Track rental assistance and all payments made on behalf of clients to ensure programs is on budget
Qualification
Required
Bachelor's degree in Social Work, Public Administration, Human Services, or a related field required
Minimum of 5 years' experience in program management, including supervision of staff and contract oversight
Demonstrated success managing multiple grants or contracts with diverse funding streams
Experience working with survivors of domestic violence and/or human trafficking, preferably in housing or case management programs
Strong understanding of trauma-informed care, harm reduction, and survivor-centered practices
Excellent organizational, communication, and problem-solving skills
Proficiency in data systems such as HMIS, AWARDS and Microsoft Office Suite, etc
Preferred
Master's degree in Social Work, Public Administration, Human Services, or a related field
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
Company
Volunteers of America-Greater New York
Volunteers of America-Greater New York is a non-profit organization that provides housing and social services in the Greater New York area.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Noelle Withers
Chief Program Officer / EVP
Paige O'Brien
Senior Manager, Corporate & Community Partnerships
Recent News
2024-12-26
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