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Crestron Electronics · 1 week ago

Manager, Endpoint Engineering

Rockleigh, NJ

Full-time

Hybrid

Senior Level

$114K/yr - $164K/yr

7+ years exp

Crestron Electronics is the largest and most recognized brand in automation and control solutions, serving fortune 500 businesses globally. The Manager of Endpoint Engineering will lead a team to ensure endpoint systems are secure, compliant, and optimized for performance, overseeing various platforms and collaborating with cross-functional teams.

Audio/Visual EquipmentConsumer ElectronicsManufacturingSmart Building

H1B Sponsor Likely

Responsibilities

Lead a team of endpoint engineers supporting Windows, macOS, iOS, Android, Linux, Windows 365, Azure Virtual Desktop (AVD), and Windows 365

Mentor and develop a team of Endpoint Engineers, fostering a culture of innovation, accountability, and continuous improvement

Architect, implement, and maintain endpoint management platforms such as Microsoft Intune, SCCM, JAMF, Workspace One, and Autopilot

Oversee the configuration, performance, and security of Windows 365 and Azure Virtual Desktop infrastructure in coordination with cloud and infrastructure teams

Define and enforce policies for patching, encryption, device compliance, and OS hardening

Automate device provisioning, application deployments, and policy enforcement across platforms

Collaborate with security teams on endpoint protection and zero-trust strategies (EDR, compliance policies, Conditional Access)

Plan and lead Windows and macOS lifecycle management, including OS versioning, feature updates, patch cycles, and end-of-life planning

Ensure endpoint support strategies align with ITSM processes and digital workplace initiatives

Monitor device fleet health, compliance, and performance metrics; generate executive reports

Partner with IT Service Desk and End-User Support Services to drive automation, self-service capabilities, and operational efficiencies

Develop and maintain endpoint roadmaps aligned with business needs, technology trends, and cybersecurity requirements

Manage vendor relationships related to endpoint hardware and management tools

Maintain endpoint-related documentation, standards, and knowledge articles

Collaborate with cross-functional teams (Security, Infrastructure, Service Desk, etc.) to align endpoint initiatives with broader IT and business objectives

Maintain endpoint-related documentation, standards, and knowledge articles

Own the lifecycle management of all endpoint-related software and hardware, including procurement, deployment, licensing, compliance, and decommissioning

Maintain an accurate endpoint software and hardware inventory, working with the IT Asset Manager and Legal to manage licensing agreements and renewals for endpoint applications

Establish policies and processes to ensure all endpoint hardware and software is approved, compliant, and cost optimized

Provide regular reporting on software usage, license compliance, and cost savings opportunities to IT leadership

Lead the development and execution of hardware lifecycle reporting and budgeting processes, ensuring accurate forecasting, cost optimization, and alignment with organizational IT asset management strategies

Collaborate with Security and Compliance teams to ensure all endpoint software meets organizational risk and regulatory standards

Define and execute the endpoint strategy aligned with organizational goals, including device lifecycle management, security posture, and user experience

Ensure timely resolution of escalated endpoint issues and provide guidance on complex technical problems

Maintain documentation, SOPs, and knowledge base articles for endpoint processes and standards

Track and report on key performance indicators (KPIs) and service level agreements (SLAs) related to endpoint management

Qualification

Endpoint ManagementWindows 365Azure Virtual DesktopMicrosoft IntuneSCCMJAMFAutomationSoftware Asset ManagementAnalytical SkillsContinuous ImprovementLeadershipCommunicationCollaboration

Required

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)

7+ years of experience in IT endpoint management, with at least 3 years in a managerial role

Demonstrated expertise in enterprise endpoint platforms (Windows, macOS) and modern management tools (Intune, SCCM, JAMF, etc.)

Hands-on experience with software asset management processes and tools, preferably in an enterprise environment

Strong understanding of software licensing models (perpetual, subscription, SaaS) and compliance best practices

Proven track record of implementing automation and process improvements to optimize endpoint operations and software usage

Excellent leadership, communication, and cross-functional collaboration skills

Hands-on expertise with Windows 365 and Azure Virtual Desktop and image lifecycle management

ITIL Foundation or higher certification

Certification in software asset management (CSAM, ITAM)

Experience in a mid-sized to large enterprise environment with hybrid cloud and on-premise infrastructure

Familiarity with information security frameworks and endpoint security best practices

Experience managing BYOD and hybrid workforce environments

Exposure to Agile or DevOps methodologies

Strategic thinker with the ability to balance operational execution and long-term planning

Detail-oriented with strong analytical and reporting skills

Ability to influence and drive alignment across IT, Security, Legal teams

Commitment to continuous improvement and innovation in endpoint and software lifecycle management

Benefits

Medical

Dental

Vision

Life Insurance

Short Term Disability

401K with company match

Paid Time Off

Holidays

On-site Amenities at NJ Headquarters & TX Facilities

Crestron Market Cafes

Fitness Centers

Company

Crestron Electronics

Glassdoor3.5

Crestron Electronics is a company that manufactures systems for home automation and audio/video control.

Founded in 1972

Rockleigh, New Jersey, USA

1001-5000 employees

http://www.crestron.com

H1B Sponsorship

Crestron Electronics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (7)

2023 (18)

2022 (18)

2021 (7)

2020 (6)