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Aviva Canada · 2 months ago

Auto Claims Adjuster - Lifestyle Claims

Calgary

Full-time

Hybrid

Entry Level

1+ years exp

Aviva Canada is seeking an Auto Claims Adjuster to join their team, focusing on providing exceptional customer service for Lifestyle product claims. The role involves reviewing policies, negotiating claims, and collaborating with regional claims teams to ensure quality service delivery.

Financial Services

Responsibilities

Review and analyze policies, appraisals and technical reports to assess the value of a claim and negotiate and settle it accordingly

Carry an active pending of Lifestyle Auto claims

Effectively advise and counsel the customer on Specialty product knowledge and provide timely and outstanding customer service

Operate within designated authority, making independent decisions

Maintain detailed file records according to all outlined protocols

Participate in projects and provide feedback into processes on an ongoing basis

Collaborate with other regional claims teams

Qualification

Claims adjusting experienceInsurance Institute ProgramSpecialty product knowledgeCustomer serviceCollaboration

Required

Minimum 1-2 years claims adjusting experience, property and/or auto

Demonstrate a passion for Lifestyle claims

Preferred

Have completed or are working towards completion of the Insurance Institute Program (CIP / FCIP)

Have a post-secondary diploma or degree

Have experience handling claims for specialty products including travel trailers and watercraft, seasonal dwellings

Benefits

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Outstanding Career Development opportunities.

We’ll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year.

Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.

Corporate wellness programs to support our employees’ physical and mental health.

Company

Aviva Canada

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Aviva Canada Inc. is a Canadian property and casualty insurance company and a wholly owned subsidiary of the UK-based Aviva plc. It is a sub-organization of Aviva Group.

Founded in 1835

Toronto, Ontario, CAN

1001-5000 employees