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Foundever · 3 days ago

Communications Director

United States

Full-time

Remote

Director/Executive

8+ years exp

Foundever is a global leader in the customer experience (CX) industry, and they are seeking a strategic and innovative Communications Director to lead their internal and external communications. This role involves shaping the brand voice, driving public relations strategy, and overseeing executive communications to ensure consistent messaging across all channels.

AdvertisingConsultingCustomer ServiceOutsourcing

H1B Sponsor Likely

Responsibilities

Develop and Execute Communications Strategy Craft and implement a comprehensive communications plan that aligns with business objectives and enhances brand reputation

Public Relations & Media Outreach Manage media relationships, secure press coverage, write press releases, and serve as the company spokesperson when appropriate

Executive Communications Support company leadership with speechwriting, talking points, interviews, and key presentations for internal and external engagements

Internal Communications Ensure transparent and effective internal communications that promote employee engagement and alignment across departments

Crisis & Reputation Management Prepare and lead crisis communications plans, working closely with legal and executive teams to respond swiftly and strategically to emerging issues

Content Development Oversee the creation of blog posts, op-eds, newsletters, social media content, and thought leadership materials

Digital and Social Media Strategy Guide messaging across social platforms and collaborate with digital teams to maximize engagement and reach

Measurement & Reporting Monitor and report on the effectiveness of communication efforts using KPIs, analytics, and audience feedback

Qualification

Communications strategyPublic relationsCrisis communicationContent developmentDigital media strategyLeadership skillsEditing skillsCommunication toolsTech/media press contactsWriting skillsStorytelling skillsTeam management

Required

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field (Master's preferred)

8+ years of communications experience in the tech or SaaS industry

Proven track record of leading successful PR campaigns and media outreach

Exceptional writing, editing, and storytelling skills

Strong leadership and team management abilities

Comfortable working in a fast-paced, high-growth environment

Experience with communication tools such as HubSpot, PRNewswire, Meltwater, or similar

Preferred

Experience supporting a B2B or B2C technology company

Crisis communication training or certifications

Familiarity with investor and financial communications (if applicable)

Strong network of tech/media press contacts

Company

Foundever

Glassdoor3.6

Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.

Founded in 2019

Miami, Florida, USA

10001+ employees

https://foundever.com/

H1B Sponsorship

Foundever has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (2)