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Ideogram · 8 hours ago

Forward Deployed Engineer

Toronto, Ontario, Canada

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Ideogram is a company focused on making world-class design accessible through generative media models and AI native workflows. The Forward Deployed Engineer will be responsible for delivering advanced image and design technology to enterprise customers, collaborating with them to develop and deploy custom integrations and enhancing product offerings based on customer feedback.

Artificial Intelligence (AI)Generative AIInformation TechnologyInternet

Responsibilities

Prototype and Workflow Development: Design, build, and rapidly iterate on prototypes and workflows using Python, our APIs, and open source models to ship bespoke solutions for customers with unique requirements

Direct Customer Engagement: Work closely with customer teams to understand their challenges and optimize their use of Ideogram's models

Optimization and Experimentation: Push the boundaries of what's possible with image generation via prompt engineering, dataset curation and refinement, model fine-tuning, and other innovative research and engineering ideas

Connecting Product and Customer: Translate customer feedback and insights into actionable product ideas, developer tools, and enhanced APIs, accelerating progress for all

Establishing Repeatable Processes: Build reusable internal assets, including sample applications, demo frameworks, and technical documentation, to streamline and strengthen future integrations

Qualification

PythonAPI integrationAI project deploymentImage generation modelsCustomer engagementProject ownershipCuriosityProblem solvingCommunication skills

Required

A track record of successfully developing and deploying AI projects and prototypes

Proficiency in Python and a solid understanding of data structures, algorithms, and API integration. Capable of building, deploying, and debugging API endpoints

Technical aptitude to understand the parameters of our image generation models and their downstream applications

Experience working directly with customers in a technical capacity, whether through professional roles or personal projects

Excellent communication and problem solving skills, with an ability to think from first principles and collaborate to overcome obstacles

Ability to break down open-ended, complex projects and take end to end ownership of them

Willingness and ability to travel for on-site engagements with customers around the world

Preferred

Experience with deploying and running open source models on cloud VMs

2+ years of experience in a Software Engineering/ML Engineering role

Excitement for generative AI and how it can transform creativity and design

Benefits

Competitive compensation and equity designed to recognize the value and impact of your contributions to Ideogram’s success.

4 weeks of vacation to recharge and explore.

Comprehensive health, vision, and dental coverage starting on day one.

RRSP/401(k) with employer match up to 4% to invest in your future from the moment you join.

Top-of-the-line tools and tech to fuel your creativity and productivity.

Toronto HQ perks: Steps from Union Station and the PATH, with team lunches every Tuesday and dinners every Thursday.

Autonomy to explore and experiment — whether you’re testing new ideas, running large-scale experiments, or diving into research, you’ll have access to compute/resources you need when there’s a clear business or creative use case. We encourage curiosity and bold thinking.

A culture of learning and growth, where curiosity is encouraged and mentorship is part of the journey.

Fully remote flexibility across North America, with regular in-person team meetups and collaboration opportunities.