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CITY OF GALVESTON · 2 months ago

IT Infrastructure Administrator

Galveston, TX

Full-time

Onsite

Mid Level

3+ years exp

The City of Galveston is an island community rich in history and opportunity, seeking an IT Infrastructure Administrator. This role involves providing support for complex network issues, maintaining essential network technologies, and ensuring continuous improvement of service delivery.

GovernmentNon ProfitSocial

Responsibilities

Configure, deploy, and maintain complex network technologies including core/access switches, routers, firewalls, wireless controllers, access points, and storage area networks using departmental and industry accepted best practices and procedures

Create and maintain documentation as it relates to network configuration, topology, change management, patch management, and service records

Preserve the confidentiality of all confidential data and information residing in the city network, in accordance with departmental policy, State, and Federal law

Utilize network monitoring and alerting tools such as SolarWinds, Servers Alive, and Forticloud to recognize and resolve issues

Identify and generate written documentation outlining future needs as related to core networking infrastructure and security

Evaluate system architecture and its impact on stakeholder needs, including application performance and user experience

Configuration of enterprise grade firewalls, including routing, VPN connections, and data encryption, while applying industry standard best practices for data and system protection

Research and apply firmware and patches to critical infrastructure equipment and systems

Administer both virtual and physical servers

Qualification

TCP/IPNetwork configurationFirewall configurationRouting protocolsNetwork monitoring toolsVOIP technologiesVMWareData backupHybrid Active DirectoryRoot cause analysisVendor engagementDocumentation skillsTeam collaboration