Thermo Fisher Scientific · 15 hours ago
Field Service Engineer III (LC-MS) - St. Louis, MO
Missouri, United States
Full-time
Onsite
Mid Level
3+ years expThermo Fisher Scientific is a leading company providing a wide range of solutions, equipment, and services. The Field Service Engineer III is responsible for coordinating field service support and customer relationship management, delivering solutions for Chromatographic and Mass Spectrometric systems including deployment and maintenance.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometry systems
Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks
Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues
Provide a communication link between the customer and the company to ensure effective service
Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees
Qualification
Required
Able to lift 40 lbs. without assistance
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
Laboratory Setting
Loud Noises (Equipment/Machinery)
No contact lens allowed; prescriptive glasses will be provided
Rapid flashing lights
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Standing for full shift
Strong Odors (chemical, lubricants, biological products etc.)
Will work with hazardous/toxic materials
Bachelors Degree in chemistry or related field required
Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometry systems
Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks
Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues
Provide a communication link between the customer and the company to ensure effective service
Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees
Securely move 50 pounds with periodic support and 25-30 pounds continuously throughout the day
Bend, squat, stretch, and reach daily in a service function
Travel overnight, including possible air travel, for 50% of scheduled work
Maintain a valid driver's license and safe driving record
Work independently within a customer location
Extensive walking/standing for 75-85% of the day
Operate in areas where chemicals are handled
Operate material handling equipment like push carts and pallet jacks
Wear appropriate personal protective equipment, such as lab coats, coveralls, hood, face shield, respirator, hairnets, steel-toed shoes, and/or safety gloves
Preferred
Preference for candidates with at least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience
Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred
Strong communication and the ability to build positive customer relationships
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Stephen Williamson
Senior Vice President and Chief Financial Officer
Daniella Cramp
Senior Vice President and President, Bioproduction Group
Recent News
Crunchbase News
2025-12-31
2025-12-25
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2025-12-19
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