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Paper · 5 months ago

Senior Manager, AI

United States

Full-time

Remote

Senior Level

$195K/yr - $220K/yr

7+ years exp

Paper Education Company Inc. is reimagining how schools support students to help them reach their full potential. The Senior Manager, AI will lead a team of ML engineers and data scientists to develop and operationalize AI solutions that enhance critical product features across the platform.

EdTechEducationTutoring

Responsibilities

Oversee the design, implementation, and deployment of AI-powered features, including model training and prompt-based frameworks (e.g., leveraging LLMs). Guide best practices for AI development, MLOps, and system integration

Grow, mentor, and manage a talented team of ML engineers and data scientists. Foster a collaborative, inclusive, and high-performance work environment

Ensure timely and rigorous delivery of AI initiatives. Work with Product and Engineering leads to define requirements, plan roadmaps, estimate effort, and prioritize work

Encourage experimentation, rapid prototyping, and continuous improvement. Ensure robust evaluation and monitoring of AI solutions

Partner with DevOps and Developers to build scalable, reliable, and cost-efficient AI services

Champion best practices for responsible AI (privacy, fairness, safety). Stay abreast of regulatory requirements and lead compliance efforts for AI solutions

Qualification

Machine Learning ManagementAI Solution DevelopmentPythonMLOpsModel EvaluationStakeholder ManagementCross-Functional Project ManagementTeam LeadershipEmpathyCommunication SkillsCollaborationCritical Thinking

Required

Bachelor's or Master's degree in Computer Science, Engineering, Statistics, or related field

7+ years of experience building production-grade AI/ML solutions, with 3+ years in a formal team leadership or management role

Demonstrated success delivering both trained (supervised, unsupervised, etc.), prompt-based (LLM-powered, few-shot, etc.), and multi-modal AI systems

Demonstrated expertise in model evaluation—designing and implementing both manual review protocols and automated test suites

Hands-on expertise in Python and common AI/ML frameworks (PyTorch, TensorFlow, Hugging Face, OpenAI, LangChain, etc.)

Deep understanding of end-to-end ML lifecycle: data ingestion, model training, evaluation, deployment, and monitoring

Experience operationalizing LLMs and integrating prompt engineering workflows

Proven experience designing, training, and deploying multi-modal models leveraging diverse data sources (text, image, audio, video)

Excellent mentorship, communication, and stakeholder management skills

Proven ability to lead with empathy, clarity, and accountability

Track record of managing cross-functional projects from ideation to production

Ability to align technical vision with business impact in a fast-paced environment

Preferred

Experience in EdTech or education-related domains

Familiarity with regulatory and ethical considerations in ML model evaluation

Benefits

Comprehensive & competitive compensation, health benefits, retirement plan, stock options, and more.

In addition to vacation days, we provide Paperites with sick days and 4 extra weeks off - including statutory holidays, Paper Days throughout the year, and a full Paper Week from Dec 25 to Jan 1.

A $500 stipend to set-up your workspace and $100 monthly stipends to support with on-going workspace needs.

We support growing families with generous paid parental leave.

Unlimited access to tutoring and educational support for children of Paper employees.