Apply on Employer Site

RaceTrac · 2 months ago

General Manager - RT2391

5015 Florida Blvd., Baton Rouge, LA, 70806

Full-time

Onsite

Senior Level

$62K/yr - $62K/yr

5+ years exp

RaceTrac is a company that emphasizes leadership and guest experience in their stores. They are seeking a General Manager who will lead a team, drive profitability, and create exceptional guest experiences while overseeing operational success and employee development.

Food and BeverageOil and GasRetail

Responsibilities

Foster a guest-obsessed culture, ensuring every guest interaction is exceptional

Recruit, train, and mentor team members, preparing them for growth opportunities

Provide continuous feedback, coaching, and performance management

Create a positive and engaging work environment where team members feel valued

Execute operational plans to meet sales, labor, and profitability goals

Analyze sales, margin, and labor reports to identify opportunities for improvement

Operationalize marketing strategies to boost food sales and promotions

Monitor inventory, cash handling, and store expenses to optimize financial results

Lead by example in upholding good safety and sanitation standards

Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations

Train and enforce compliance with food handling, safety regulations, and company policies

Ensure the store is always clean, well-stocked, and visually appealing

Proactively address maintenance needs and vendor relationships

Oversee scheduling and payroll execution to ensure proper staffing levels

Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management

Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors

Communicate respectfully and maintain a consistent team-oriented attitude and store culture

Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed

Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases

Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources

Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained

Encourage and manage a high standard of store cleanliness

Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations

Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand

Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork

Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach

Lead the coaching, training, and assessment of direct reports while adhering to operational standards

Strategically direct control of inventory and the distribution of materials, merchandise, and supplies

Review financial statements, sales, analysis reports, and other performance data to measure productivity

Actively identify areas of operational improvements based on market trends

Develop and maintain a relationship with vendors to ensure efficient and correct deliveries

Ensure communication is passed to every team member in the store

Use company provided tools to coach, mentor and develop a high performing store team

Ensure all risk management issues are in compliance with company standards

Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration

Own staffing in store by providing timely feedback on interviews to the recruiting team

Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions

Write, implement, and monitor manager development and performance plans

Ensure proper procedures are followed in regards to hiring, promotions and separations

Ensure all team members follow policies and company standards at all times

Ensures that all team members have correct valid licenses as required by state or local laws

Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store

Qualification

Team-buildingData analysisLeadershipMicrosoft Office SuiteFood safety certificationLabor laws knowledgeCoachingGuest serviceConflict management

Required

5+ years of retail, food service, or restaurant management experience (High-volume preferred)

Strong leadership, coaching and team-building skills

Ability to analyze business metrics and make data-driven decisions

Proficiency in Microsoft Office Suite and financial reporting

Knowledge of labor laws and staffing best practices

High School Diploma or GED, in progress or completed

Ability to lift up to 50 lbs. and perform physical tasks, as needed

Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

Benefits

Medical

Dental

Vision

401(k) with match

Paid Time Off & holiday pay

Company

RaceTrac

Glassdoor3.2

Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.

Founded in 1934

Atlanta, Georgia, USA

5001-10000 employees