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City of New York · 1 month ago

DIRECTOR OF HOUSING COURT OPERATIONS

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

City of New York is committed to providing legal and social services for New Yorkers in need. The Director of Civil Legal Services Operations is responsible for the administration and coordination of the Office of Civil Justice's legal and social services programs, ensuring effective delivery and operational efficiency.

GovernmentLegalPublic Relations

Responsibilities

Develop, direct, and manage the Office of Civil Justice’s citywide court and communitybased operations to ensure effective and efficient delivery of legal and social services

Present to management (written and oral) recommendations regarding operations, outreach, policies and procedures, and/or program models that could be implemented to achieve these goals

Supervise the daily activities of direct social service staff, ensuring that program eligibility and public benefit application duties are performed in accordance to all policies, procedures and rules that govern the process

Identify areas of improvement in workflow and reporting to enhance the overall efficiency and productivity of the program, make recommendations (written and oral) to management

Monitor citywide court and community-based operations and alert management of any problems or potential areas of concern that would compromise the Office of Civil Justice’s delivery of legal and social services

Present to management (written and oral) recommendations for corrective action

Develop and facilitate training of operational policies and procedures, including forms and tools, to enhance operational uniformity among multiple service sites

Attends meeting, trainings, conferences and workshops as it pertains to legal and social services and advise management of potential areas of programmatic and operational growth

Coordinate and/or participate in special projects as assigned

Qualification

Social services managementAdministrative experienceLegal services coordinationProgram developmentTraining facilitation

Required

A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services

Education and/or experience equivalent to '1' above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in '1' above