Customer Technical Support Specialist (Navy Enterprise Network) jobs in United States
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Puyenpa ยท 1 month ago

Customer Technical Support Specialist (Navy Enterprise Network)

Puyenpa is a family of companies focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government and the Commercial Sector. They are seeking a Customer Technical Support Specialist to support users of the Navy Enterprise Network by resolving technical inquiries through telephone and on-site support.

ConsultingInformation TechnologyProfessional Services
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Support users of the Navy Enterprise Network (NEN) by resolving technical inquiries through telephone and on-site support

Qualification

Customer service experienceTechnical support experienceIAT II certificationInterpersonal communications

Required

Two years of professional experience in customer service and interpersonal communications
Qualified experience in technical telephone inquiries and on-site support to employees regarding technical aspects of NEN assigned products
Clearance: Active Secret
Certification: IAT II level with a T3 investigation
Must sign Letter of Intent

Benefits

Company-paid health, dental & vision insurance coverage
Additional employee-paid health insurance options
Company-paid life and disability insurance
401k retirement savings plan with employer match
11 company paid holidays per year
Paid time off

Company

Puyenpa

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Puyenpa specializes in information technology, defense, construction and consulting services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase