UOB · 3 months ago
ED Technical Delivery & Development Head, Digital Wholesale Banking
Central Region (City Area)
Full-time
Hybrid
Director/Executive
10+ years expUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices. In this role, you will lead the end-to-end technology strategy, delivery, and operations for Group Wholesale Banking Digital Banking platforms, focusing on enhancing customer experience and optimizing delivery across ASEAN markets and China.
BankingFinanceFinancial Services
Responsibilities
Define the multi-year digital banking technology strategy and roadmaps for GWB channels and journeys; ensure alignment with Business, Product, Risk, and Country Tech leads
Drive the payments platform transformation and migration of country-specific schemes into the target platform, ensuring resilience, security, and performance SLAs
Govern platform architecture across channels, integration, data, and security layers; champion API-first, event-driven, and cloud-ready patterns
Build and run a scaled delivery organization across multiple geographies (on-shore/off-shore), optimizing capacity, throughput, and quality
Stand up and mature multi-tribe Agile operating models (Agile, Disciplined Agile, SAFe) while adapting to Waterfall where appropriate (e.g., regulatory releases, vendor constraints)
Oversee program/portfolio planning, dependency management, and release governance across channels, payments, and trade programs
Provide thought leadership and knowledge-sharing across Digital Banking and adjacent tech groups
Own production support for digital channels and underlying services, ensuring MTTR, change success rate, incident prevention, and stable releases
Embed SRE practices (SLIs/SLOs, error budgets, observability) and DevSecOps (CI/CD, automated testing, progressive delivery)
Establish post-incident learning loops and drive continuous improvement across squads and vendors
Ensure adherence to technology risk management frameworks and regulatory requirements across ASEAN and China territories (e.g., data residency, payments scheme mandates, technology risk controls)
Partner with Group Risk, Compliance, Internal Audit, and Country Tech to meet control objectives and audit readiness, with clear evidence-based governance and reporting
Run demand intake and prioritization across multiple business stakeholders (Cash, Trade, FX, Channels), balancing RTB and CTB portfolios
Maintain executive-ready communications on delivery health, business value, and risk posture; set expectations on scope, cost, timelines, and trade-offs
Recruit, develop, and retain top talent; grow Chapter Leads, Tribe Leads, and senior engineers; succession planning and career pathways
Drive a high-performance culture—clarity of outcomes, empowerment, coaching, and psychological safety; reinforce engineering excellence standards
Lead vendor and partner ecosystems; align SOWs, KPIs, and incentives to engineering excellence and business value
Qualification
Required
Bachelor's degree in computer science/engineering (or equivalent)
10+ years in technology leadership overseeing large delivery organizations with a proven operational management track record
Demonstrated success building and running delivery at scale (≥300 engineers) across on-shore/off-shore and multiple geographies
Deep domain expertise in commercial/wholesale and business banking delivery with ASEAN and China exposure (cash, payments, trade)
Hands-on production support leadership with measurable outcomes (stability, MTTR, release reliability) and a bias for continuous improvement
Strong, practical command of Agile, Disciplined Agile, SAFe, and Waterfall; ability to tailor models to business/regulatory needs
Demand management in complex matrix organisations with multi-stakeholder prioritisation
Regulatory & compliance technology risk experience across ASEAN and China (e.g., controls, audits, data, scheme mandates)
Strategic storyteller with executive presence; data-driven decision-making and clear risk trade-offs
Talent magnet and coach of leaders; proven ability to scale leaders of leaders
Preferred
Led payments platform transformations and scheme migrations at regional scale
Track record uplifting engineering standards (architecture, testing, performance, security) and maturing SRE/observability
Experience with API platforms, event streaming, microservices, container orchestration, automated QA, performance engineering
Vendor ecosystem leadership (SI/product/reg-tech) with commercial acumen and budget accountability
Relevant certifications a plus (e.g., SAFe, PMI-ACP, ITIL)
Company
UOB
We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.67B2025-11-25Post Ipo Debt· $979M
2025-08-29Post Ipo Debt· $35M
2024-08-05Post Ipo Debt· $651.52M
Leadership Team
Richard Maloney
President and CEO
Kevin Lim
SVP, Group Strategy
Recent News
2026-01-14
2025-12-17
2025-12-17
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