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Catalent · 12 hours ago

Distribution Project Coordinator

Kansas City, MO

Full-time

Onsite

Entry, Mid Level

2+ years exp

Catalent, Inc. is a leading global contract development and manufacturing organization dedicated to improving health outcomes. The Distribution Project Coordinator role involves managing the distribution of clinical supplies for trials, maintaining client relationships, and ensuring compliance with protocols.

BiotechnologyHealth CareManufacturingPharmaceutical

Responsibilities

Coordinate and dispatch shipments of clinical trial material to sites, ensuring compliance with SOPs and the approved study-specific protocol

Collaborate with Project Management to define distribution needs, align with project timelines, and ensure execution meets customer expectations/scope of services

Act as the primary customer point of contact for distribution, leading internal and client meetings to facilitate project completion and issue resolution

Manage the customer order pipeline and backlog, guiding S&OP teams and Distribution on scheduling and upcoming orders

Generate, maintain, and review the Distribution Summary Protocol/Checklist for all shipments, ensuring conformance to Catalent Standards

Anticipate, rectify, and report distribution problems to Project Management and the client; lead investigations and service complaint resolution

Coordinate with the Distribution Department to schedule and manage international and large-volume shipments

Support material management systems by reviewing distribution-specific material setup in ERP/IVRS and other client portals, including inventory monitoring

Ensure financial and quality system accuracy by verifying billing codes, reviewing MRAPs, and documenting upstream quality issues

Support quality assurance and team development by assisting with quality issue resolution, leading new hire training, and participating in customer audits and meetings

Manages project initiation including kick-off meetings and protocol development

Processes specialized purchase orders and coordinates new item number requests for distribution-only products

Ensures timely and compliant shipment readiness, specifically handling dangerous goods documentation and daily operational escalations

Acts as a subject matter expert for pharmaceutical import/export regulations and supports continuous process improvement projects

All other duties as assigned

Qualification

ERP system experienceCustomer Service experienceAnalytical skillsProblem-solving skillsClient relationship managementQuality assuranceTrainingDevelopmentPharmaceutical regulationsProject management

Required

Associate degree is required

Demonstrate strong analytical skills and problem-solving skills

Physical Requirements: Individual may be required to sit, stand, walk regularly and occasionally lift up to 25 pounds

Preferred

Bachelor's degree is preferred

ERP system experience; JD Edwards preferred

At least 2 years of Customer Service experience in a cGMP regulated environment is preferred

Benefits

Defined career path and annual performance review and feedback process

Diverse, inclusive culture

Positive working environment focusing on continually improving processes to remain innovative

Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives

152 hours of PTO + 8 paid holidays

Several Employee Resource Groups focusing on D&I

Dynamic, fast-paced work environment

Community engagement and green initiatives

Generous 401K match

Medical, dental and vision benefits effective day one of employment

Tuition Reimbursement - Let us help you finish your degree or start a new degree!

WellHub- program to promote overall physical wellness

Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Company

Catalent

Catalent - Blow-Fill-Seal Sterile CDMO Business is focusing on complex clinical to commercial stage formulation and manufacturing. It is a sub-organization of Catalent Pharma Solutions.

Founded in 2007

Somerset, New Jersey, USA

10001+ employees