Priority Title · 2 months ago
Refinance Processor
Priority Title & Escrow is a leading provider of settlement services headquartered in Virginia Beach. The Refinance Processor is responsible for coordinating refinance closings, ensuring timely and accurate completion of transactions while providing excellent customer service to all parties involved.
Professional ServicesReal EstateReal Estate Investment
Responsibilities
Respond to customer and client inquiries received via phone, fax or emails in a timely fashion in a professional, courteous, pleasant and personable manner
Review Title for any outstanding deeds of trusts, judgments, and liens
Obtain payoff information for all liens reported on the title binder, confirm what taxes are owed and run bankruptcy & patriot searches on all current owners and borrowers. Order any surveys needed
Prepare deeds, judgment affidavits, continuous marriage, estate docs, trust docs, any other documents needed for that particular file, making sure to meet the state specific requirements
Schedule closing with the borrowers and if the closing is taking place out of the area, locate and assign a notary using SnapDocs
Confirm file is balanced and the wire amount given by the lender is correct; make sure all invoices match checks before providing to post closing
Prepare closing packages (either by printing them or uploading them to the notary) for customer signature
Help post-closing with anything needed to record and disburse
If files are short and/or rejected processors to recover any monies owed and to correct any additional problems that may arise after closing
Processors are to maintain close relationships with all parties to continue with the growth of business including but not limited to: Agents, in office relationships, management, sales and overall personal growth
Qualification
Required
High school diploma or equivalent required
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency with relevant software and technology
Knowledge of real estate laws and regulations, particularly related to refinance transactions
Commitment to maintaining confidentiality and professionalism
Ability to sit or stand for extended periods of time
Manual dexterity and fine motor skills required for typing, writing, and handling documents
Ability to lift and carry boxes or files weighing up to 25 pounds
Visual acuity and ability to read small print on documents
Hearing and verbal communication skills necessary for conducting phone calls and in-person interactions
Flexibility to occasionally work extended hours or weekends to meet deadlines or accommodate client needs
Preferred
Additional education or training in real estate, finance, or a related field preferred
Previous experience in real estate, title & escrow, or mortgage lending preferred