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USC · 1 month ago

Associate Director, Graduate, Clinical & Professional Programs

Los Angeles, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$82K/yr - $93K/yr

3+ years exp

USC's Office of Student Accessibility Services (OSAS) is dedicated to ensuring equitable access for students with disabilities. The Associate Director will engage in outreach, education, and negotiation of accommodations for graduate, professional, and clinical programs, while providing direct support to students and faculty in a collaborative environment.

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Responsibilities

Engage in outreach, education, and negotiation of accommodations related to Graduate, Professional and Clinical programs

Provide direct student service, faculty and campus partner support, documentation review, and caseload management

Understand and apply disability-related laws to accommodation and service delivery

Maintain current working knowledge of all relevant disability-related laws and operate in accordance with FERPA guidelines

Guide and negotiate complex student cases related to graduate, professional, clinical, licensure, and degree requirements

Address accessibility and accommodations in online learning processes and platforms

Demonstrate effective interpersonal skills and maintain professionalism in challenging communications

Provide multi-directional guidance to students, parents/guardians, OSAS staff, academic unit contacts, and other University personnel

Work efficiently under deadlines, manage details, and address multiple tasks with rapid response

Demonstrate a working knowledge of assistive technology in clinical settings

Qualification

Disability-related lawsClinical education experienceDocumentation reviewAssistive technologyOnline learning platformsMicrosoft OfficeStudent records managementInterpersonal skillsLeadershipCollaboration

Required

Master's Degree in relevant field (i.e. Education/Special Education; Rehabilitation Counseling, Counseling Psychology; Higher Ed Administration/Student Affairs; etc.)

3-5 years working with students with disabilities in a higher education setting

Direct experience in higher education disability services

Comparable combination of relevant educational and professional experience to preferences above

Advanced knowledge of reviewing documentation, including but not limited to, medical, psycho-educational, and neuropsychological reports

Ability to quickly learn to review and assess a variety of documentation in accordance with laws and best practices

Ability to guide and negotiate complex student cases, particularly in-light of graduate, professional, clinical, licensure, and degree requirements related to external work placement settings

Established understanding of on-line learning processes and platforms

Demonstrate effective interpersonal skills and maintain appropriate professionalism in challenging communications

Ability to work efficiently under deadlines, manage details, and address multiple tasks with rapid response

Adept with basic Microsoft Office software, instant messaging programs, Zoom, and able to learn and make effective use of the department's student records management database

Demonstrate a working knowledge of assistive technology in clinical settings

Demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values

Preferred

Doctoral Degree in relevant field (i.e. Education/Special Education; Rehabilitation Counseling, Social Work, Counseling Psychology; Higher Ed Administration/Student Affairs; etc)

6-8 years working with students with disabilities in a higher education setting

Experience accommodating students in a clinical learning environment