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Quad · 8 hours ago

Group Director, Account Management (Traditional and Digital Media)

Chicago, IL

Full-time

Onsite

Director/Executive

$143K/yr - $175K/yr

8+ years exp

Quad is an award-winning, full-service Media Agency of Record that specializes in omnichannel experiences. The Group Director, Account Management will act as a strategic lead for key client relationships, ensuring exceptional service and driving growth across various media channels.

AdvertisingContentDigital MarketingManufacturingMarketingPrinting

Responsibilities

Understand and discuss business, marketing & media goals with their clients, offering guidance and acting as a thought leader to help grow their business

Accountable for overall agency client experience, directing teams on opportunities, needs, standards, and deliverables

Owns relationship with senior marketing leader, i.e. CMO level

Identify and articulate appropriate resources, talent, and product offerings across Rise to solve client problems

Accountable for client P&L, growing revenue, managing EBITDA expectations, and leading annual account planning process

Developing and maintaining staffing requirements based on client SOW

Ensure client retention by leading robust relationship review program and delivering long term strategic roadmaps

Identifying new opportunities across Rise and Quad, partnering with Sales and Marketing teams

Lead, coach and develop Account Leads and other team members to grow business acumen and client relationship skills

Participate in new business development process to bring in new clients to Rise

Qualification

Media planningClient managementP&L managementCross-channel media expertiseBusiness acumenCreative thinkingProblem solvingRelationship buildingTeam leadership

Required

Bachelor's degree required

8+ years of media and client management experience – agency and/or client side; must have background in media planning to be conversational across all channels and opportunities

Depth of media expertise across all channels required; broader marketing and communications experience a plus

Significant experience and demonstrated success in leading a media planning/account team and coaching cross-functional team members

Possess or ability to develop strong business acumen across a variety of client verticals

Ability to build relationships, collaborate, and influence clients, internal teams, partner agencies, and supplier partners

Creative thinker and problem solver with ability to create innovative client solutions within media and beyond

Demonstrated experience leading or managing a P&L, budget management and resource planning

Excels in a fast-paced dynamic environments

Ability to travel to client meetings as needed