SHI International Corp. · 2 months ago
Manager - IDCS Quality Control
Piscataway, NJ USA
Full-time
Onsite
Mid, Senior Level
$35K/yr - $65K/yr
5+ years expSHI International Corp. is a $15 billion global provider of IT solutions and services. The IDCS Quality Control Manager will oversee a team of Quality Control technicians, manage the quality control process, and ensure compliance with quality expectations for both SHI and its customers.
HardwareInformation TechnologySoftware
Responsibilities
Develop and implement quality control policies, procedures, and standards for integration services
Lead and manage the Quality Control Technicians, including hiring, training, and performance evaluations
Relay the quality control expectations to all members of IDCS
Conduct training sessions with IDCS production teams to improve best practices and Customer Standards
Ensure the Quality Control team performs complete validations in compliance with internal (IDCS) and external (customer and regulatory) standards
Perform inspections of racks and device separates, including physical, photo, and logical validations (including IPQC and PPQC)
Manage risk by identifying potential quality issues and implementing mitigation strategies
Attend internal (IDCS and SHI Sales) and external (Customer) touchpoint meetings to review/report current status, address any obstacles, and provide guidance on quality measures
Drive continuous improvement initiatives in testing tools, automation, and processes
Manage and communicate the daily priorities for the Quality Control Technicians
Conduct annual performance reviews of direct reports
Manage team’s attendance
Qualification
Required
5+ years experience in a quality control or quality assurance role required
3+ years Leadership Experience, including managing a team of resources
Familiarity with Quality Management Systems (QMS), Lean manufacturing, Six Sigma, or other continuous improvement methodologies
May need to work extended hours to meet deliverables
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change
Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively
Business Acumen: Can develop and execute business plans to drive growth and profitability
Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization's needs
Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication
Leadership: Guide: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance
Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes
Strategic Implementation: Can take ownership of complex strategic initiatives, coordinate cross-functional teams, and ensure successful implementation and outcome
Technical Expertise: Can demonstrate a high level of technical expertise in a specified area and can serve as a resource for others
Oversee and direct integration projects to completion. - Expert
Examine, clean, transform, and model data to discover useful information for integration. - Expert
Simplify and effectively communicate complex integration challenges to stakeholders - Expert
Benefits
Medical
Vision
Dental
401K
Flexible spending
Company
SHI International Corp.
Think of SHI as your personal technology concierge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thai Lee
President and CEO
Dave Gruver
Field Chief Technology Officer
Recent News
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2025-11-08
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2025-11-08
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