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V2X Inc · 1 month ago

ServiceNow Administrator/Developer - active TS/SCI clearance

Springfield, Virginia

Full-time

Onsite

Senior Level

5+ years exp

V2X Inc is a global company specializing in integrating physical and digital infrastructure for mission support. They are seeking a ServiceNow Administrator/Developer who will be responsible for configuring, developing, and maintaining ServiceNow instances, as well as automating workflows and delivering digital transformation solutions.

CommercialLogisticsTrainingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsibilities will include the ability to effectively collaborate with stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment

They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Incident, Problem, Configuration, Change, Knowledge, and Asset Management

The SNOW Administrator/Developer will possess the ability to design, develop, and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions

Qualification

ServiceNow platformServiceNow Certified Systems AdministratorIT Service Management (ITSM)JavaScriptHTMLXMLCSSAgile software developmentMicrosoft Office SuiteSharePointSoft skills

Required

5 years of direct experience with the ServiceNow platform as an administrator/developer

Proficiency in gathering requirements, database design schemas, and data modeling

ServiceNow Certified Systems Administrator Certification

Experience customizing or developing reports from data residing in relational databases

Experience customizing or developing dashboards and charts from data source(s)

Familiarity with Web technologies such as JavaScript, HTML, XML, and CSS

Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features

Familiarity with the NOW platform's APIs and Integrations

Strong knowledge of and experience in ServiceNow core architecture and applications to include Incident, Problem, Change, Portal, Asset, Configuration Management (CMDB), Knowledge Management, Mid-Server, Integrations, LDAP, Flow Designer, and SSO

Strong understanding of IT Service Management (ITSM) and common service level agreements (SLA) measurements

Proven experience training users on customizations and processes

Proven experience with process and solution integration, workflow, design/configuration, and reporting

Bachelor's degree from an accredited University

Preferred

8 years of direct experience with the ServiceNow platform as an administrator/developer

Advance ServiceNow certifications

Experience with Agile software development

ITILv4 Intermediate certification(s)

Proficiency with Microsoft Office Suite and SharePoint

Company

V2X Inc

V2X is a leading provider of critical mission solutions and support to defense clients globally, formed by the 2022 Merger of Vectrus and Vertex to build on more than 120 combined years of successful mission support.

Founded in 2016

Mclean, Virginia, USA

10001+ employees