NEOGOV · 2 months ago
Student Success Advisor (4SSR25)
Aiken County, SC
Full-time
Hybrid
New Grad, Entry LevelNEOGOV is seeking a Student Success Advisor who will provide comprehensive academic advising and support to a diverse student population. The role involves collaborating with students to develop academic plans and access campus resources to promote student success and retention.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide individual and group advising to a diverse caseload of students regarding academic requirements, course selection, program options (e.g., associate degrees, certificates, etc.), and career goals. Conduct workshops and group advisement sessions on relevant topics. Assist students with the registration process, engage in introductory career discussions, and refer students to career center resources as needed. Utilize the College’s student information systems effectively and maintain thorough, accurate, and confidential advisement records
Assist students in developing a plan of study, monitor academic progress, conduct degree audits, and intervene with at-risk students (e.g., those on probation) to help them stay on track for graduation. Triage concerns and refer students to appropriate campus and community resources, such as financial aid, counseling, tutoring, career services, and disability support services. Assist students with program changes and guide students seeking admission to health sciences programs with application requirements
Coordinate assigned caseloads of new and continuing students, including assigned special populations when applicable. Communicate regularly with assigned students using personalized outreach to provide targeted interventions and strategic support. Collaborate with Student Success Center staff and with faculty to track student use of academic support services and monitor progress toward graduation. Provide timely updates and reports on enrollment, retention, and caseload activity
Guide students through the transfer process to four-year institutions, including evaluating transfer credits and explaining university admission requirements and articulation agreements. Review transcripts to verify admission prerequisites and ensure required coursework has been completed. Maintain thorough, accurate, and confidential advisement records. Participate in orientations, advising and career planning workshops, information sessions, and recruitment events as assigned. Participates in campus activities, serves on College committees, and performs other duties as assigned
Qualification
Required
A Bachelor's degree required
Preferred
Bachelor's degree in Education, Student Services, or a related field is preferred
Experience in academic advising and/or student services
Strong communication and computer skills are essential
Ability to work effectively with students and faculty
Ability to operate independently
Demonstrate a caring and supportive approach toward advisees
Benefits
Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting
Flexible work schedules
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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