Sanmina · 1 month ago
Customer Service Administrator
El Paso, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expSanmina Corporation is a leading integrated manufacturing solutions provider serving various sectors. They are seeking a Customer Service Administrator to interact with customers and manage pre-sales or post-sales service functions, including processing returns and maintaining records.
Industrial EngineeringManufacturingSupply Chain Management
Responsibilities
Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges
Updates databases with status of returned materials issues and accounts for returns inventory
Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules
Ensure service information accessible by sorting and filing documents/forms
May schedule field service repair calls. Handles requests for additional company materials
Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems
Responsible for all administrative aspects of the program including maintaining backlog and forecast in MRP system
Works closely with the Program Manager and with various departments
Qualification
Required
Associates Degree
Up to 2 years experience in customer service, order processing or equivalent experience
Ability to follow oral and written guidelines
Excellent communication skills, both written and verbal
Fast and accurate data entry skills
Excellent organizational skills
Proficient in MS Office
Willingness to learn, takes initiative and offers improvement ideas
Preferred
Oracle experience a plus
Company
Sanmina
Sanmina creates, manufactures, and repairs some of the most complex and innovative optical, electronic, and mechanical products.
10001+ employees
H1B Sponsorship
Sanmina has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (4)
2023 (5)
2022 (5)
2021 (3)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Jon Faust
Executive Vice President & Chief Financial Officer
Recent News
2025-12-20
MarketScreener
2025-12-16
Company data provided by crunchbase