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Results for America · 1 day ago

Associate, Operations & Planning, What Works Cities

United States

Full-time

Remote

Mid Level

$72K/yr - $84K/yr

3+ years exp

Results for America is a leading nonprofit organization focused on helping policymakers utilize data and evidence for effective decision-making. The Associate, Operations & Planning will support the Managing Director and Director in managing day-to-day operations, ensuring efficient coordination and systems management for the What Works Cities initiative.

AssociationNon ProfitSocial

No H1B

Responsibilities

Coordinate travel for the Managing Director, including funder and partner meetings, site visits, and public events

Prepare detailed itineraries and travel memos outlining objectives, participants, and key background materials

Complete and submit routine and travel-based expense reports in a timely manner

Support schedule management in coordination with the Scheduler, ensuring meetings are well-prioritized and aligned with strategic goals

Manage the flow of internal and external meetings (virtual and in-person), including drafting agendas and ensuring appropriate materials are shared in advance

Anticipate short- and long-term scheduling needs to ensure sustainable pacing and alignment with organizational priorities

Draft and develop presentations for internal and external audiences

Ensure the Managing Director is fully briefed for internal and external meetings by preparing background materials, talking points, presentations, and other supporting documents

Draft, proof, and edit correspondence and materials, including presentations, letters, memos, and reports on behalf of the Managing Director

Develop and coordinate presentations for internal and external audiences, ensuring timely and accurate input from team members and alignment with WWC and RFA messaging

Support post-meeting follow-up and coordination with team members and external partners as needed

Assist with the design and coordination of WWC team retreats and other internal events

Lead or support special projects assigned by the Managing Director to advance team priorities and operational goals

Assist with contract tracking, renewals, and review processes

Support budget monitoring, invoice management, and expense processing

Manage and track What Works Cities team subscriptions in coordination with RFA’s tech and finance teams

Manage team calendars, meeting logistics, and forward-looking planning

Coordinate weekly team meetings, agendas, and follow-up

Support logistics and materials for all-team retreats, presentations, and events

Lead team-wide scheduling meetings with relevant stakeholders to ensure alignment

Track and support WWC’s participation in RFA-wide initiatives (e.g., Opportunity for All, annual planning, performance review cycles, and all-staff updates), including preparing materials and presentations as needed

Coordinate translation and vendor requests as needed

Maintain WWC’s digital filing systems to ensure accurate documentation and easy access to key materials

Support the Salesforce new city user approval process in collaboration with the Salesforce Administrator

Serve as a point of contact for What Works Cities staff on operational systems and processes

Qualification

Operations managementBudget managementProject managementGoogle WorkspaceSalesforceProactive attitudeInterpersonal skillsWritten communicationVerbal communicationAttention to detailFlexibility

Required

3-6 years of relevant professional experience in operations, administration, or program support and a college degree (or equivalent practical work experience)

Government experience (federal, state, and/or county/city) is valued

Strong administrative skills, including professional email communication, note-taking, and calendar management

Demonstrated track record of successful project completion and taking initiative to anticipate and solve problems

Demonstrated ability to manage multiple projects and deadlines simultaneously

Experience supporting in-person and virtual events, including meeting coordination, managing trackers/databases, and supporting budgets or contracts

Proficiency with Google Workspace (Docs, Sheets, Slides, Drive) and/or Microsoft Office Suite; experience with Salesforce is a plus

A commitment to Results for America's mission and vision

Respect for Results for America's organizational values

Passion and excitement for administrative, operations, and team scheduling work

Excellent organizational and project management skills with strong attention to detail and accuracy

Interpersonal skills and the ability to build relationships across teams

Ability to work independently in a fast-paced, results-oriented workplace