Lucas James Talent Partners · 1 week ago
Associate Field Application Engineer
Elgin, IL
Full-time
Hybrid
New Grad, Entry Level
$55K/yr - $65K/yr
0+ years expHARTING is a leading international supplier of industrial connectivity solutions, connecting customers to their digital future. The Associate Field Application Engineer will advance sales opportunities through technical support, provide onsite customer support, and create technical documentation while representing HARTING at trade shows.
RecruitingSkill AssessmentStaffing Agency
Responsibilities
Advance sales opportunities toward design-in wins through technical support, solution development, and voice-of-customer feedback. This can include BOM building, coordinating prototype/sample builds, and creating comprehensive solution proposals
Provide direct response to technical support inquiries from customers through the HARTING website and other digital contact platforms
Provide onsite support for customers (in partnership with the responsible salesperson) and onsite customer presentations and product demonstrations
Represent HARTING at trade shows and other HARTING customer-facing events
Create technical documentation for customized components (i.e. private label, customized, modified, kitted parts)
Develop and manage internal and external tools (e.g. selection guides, catalogs, search tools) that consolidates and simplifies component selection to increase overall sales. Leverage existing internal sales and technical information platforms and AI in order to consolidate technical specifications and information for customers and provide effective response to inquiries
Provide product expertise and technical support for various internal departments including marketing, product management, sales, business development, and product development
Create and present in-person and virtual technical presentations and trainings for customers and internal HARTING personnel. Develop training resources for HARTING employees related to product competence, utilization of digital tools, and job processes
Work with product management to gather, develop, and implement proper technical competence, resources, and materials for new product launches
Help create, facilitate, and maintain technical onboarding program for new employees
Other duties as assigned
Requires 15-25% travel
Must have a valid passport for periodic international travel
Qualification
Required
Bachelor's degree (B.S.) from a four-year college or university in an engineering discipline preferably electrical or mechanical
0-2 years related experience and/or training; or equivalent combination of education and experience
Knowledge of current Windows OS and Office Suite products and various Windows applications including presentation software
Ability to use e-mail and web browsing software and understand the uses to obtain, document and provide information
Requires 15-25% travel
Must have a valid passport for periodic international travel
Preferred
Familiarity with AI tools and how to use them effectively
Experience with 3D modeling software beneficial
Benefits
21 days PTO (Paid Time Off) to start – quickly earn more PTO as you stick with us (36 days max).
Medical, dental, and vision Insurance – several Blue Cross Blue Shield plan options to choose from.
Company-sponsored life, AD&D, and short- and long-term disability – at no cost to employee.
Paid parental leave, tuition and fitness reimbursement, and a hybrid working policy.
401(k) with a 4% dollar-for-dollar match – fully vested upon eligibility!
Company
Lucas James Talent Partners
Lucas James Talent Partners provides recruitment process outsourcing, talent acquisition solutions and consulting.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paula Wroble, CDR
Senior Internal Recruiting Partner
Shantelle Kane
Senior Internal Recruiting Partner
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