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Associa · 1 month ago

Service Desk Analyst I

Richardson, TX, 75082, United States

Full-time

Onsite

New Grad, Entry Level

Associa is seeking a highly motivated and customer-focused Level 1 Service Desk Analyst to join our dynamic IT team. In this role, you will be the primary point of contact for end-users, ensuring the smooth operation of IT infrastructure through exceptional technical support.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Providing exceptional first-level technical support

Troubleshooting a diverse range of hardware, software, and network issues

Contributing to a positive user experience

Qualification

Technical supportTroubleshootingHardware supportSoftware supportCustomer service

Required

Highly motivated and customer-focused

Ability to provide exceptional first-level technical support

Experience troubleshooting a diverse range of hardware, software, and network issues

Proactive problem-solver

Passion for technology and helping others

Onsite presence 5 days a week in Richardson, Texas

Ability to work various shifts

Company

Associa

Associa provides management and consultancy services.

Founded in 1979

Dallas, Texas, USA

10001+ employees

http://www.associaonline.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2008-06-11Private Equity

Leadership Team

Michelle Johnson

SVP, Chief Information & Transformation Officer

Debra Warren

VP Learning & Development

Recent News

GlobeNewswire

Associa Strengthens Leadership Team with Leslie Baldwin as Senior Vice President of Sales

2026-01-05

GlobeNewswire

Michelle Johnson Joins Associa as Senior Vice President and Chief Information & Transformation Officer

2025-12-22

Associa

Associa’s Erica Horndasch Receives Andrea Sorgani President’s Award at CAI‑Illinois Excellence Awards and Winter Gala

2025-12-02

Company data provided by crunchbase