Southern States Cooperative · 2 months ago
Customer Service Associate-(part-time)
Dallas, NC, 28034, United States
Full-time, Part-time
Onsite
New Grad, Entry LevelSouthern States Cooperative is a retail organization seeking a part-time Customer Service Associate. The role involves performing cashiering, customer service, light housekeeping, and general stocking to ensure a welcoming environment for customers.
AgricultureFarmingFertility
Responsibilities
Greets customers in a welcoming and professional manner. Utilizes customer-focused interpersonal skills which include, but is not limited to, smiling, making eye contact, providing undivided attention, assisting customers in locating items, acknowledging they will be assisted soon if waiting for another transaction and thanking each one for their business
Works safely as to not cause harm to self, customers, co-workers, equipment or inventory
Processes checkout/exchange/return transactions utilizing cash registers and credit/debit card terminals. Processes sale items, coupons and other discounts according to terms. Accurately handles cash and makes change. Maintains proper cash levels in register drawer. Bags items for customers. Refills register paper
Makes genuinely helpful recommendations to customers and identifies opportunities to sell additional merchandise or services
Answers incoming phone calls from customers in a professional and courteous manner. Provides information regarding order status, product availability, current sales, promotions and/or store events
Replenishes merchandise and faces products on shelves to ensure a neat and professional presentation according to store procedures
Monitors entrances and exits in an effort to promote store safety, security and to minimize merchandise loss. Escalates security concerns to store leadership
Performs daily housekeeping duties according to procedures to ensure a neat, clean and welcoming environment. This includes, but is not limited to, cleaning, sweeping, mopping, taking out the trash and dusting
May provide assistance with a variety of other functions to support the team
Performs all other job functions as assigned
Qualification
Required
Greets customers in a welcoming and professional manner
Utilizes customer-focused interpersonal skills which include, but is not limited to, smiling, making eye contact, providing undivided attention, assisting customers in locating items, acknowledging they will be assisted soon if waiting for another transaction and thanking each one for their business
Works safely as to not cause harm to self, customers, co-workers, equipment or inventory
Processes checkout/exchange/return transactions utilizing cash registers and credit/debit card terminals
Processes sale items, coupons and other discounts according to terms
Accurately handles cash and makes change
Maintains proper cash levels in register drawer
Bags items for customers
Refills register paper
Makes genuinely helpful recommendations to customers and identifies opportunities to sell additional merchandise or services
Answers incoming phone calls from customers in a professional and courteous manner
Provides information regarding order status, product availability, current sales, promotions and/or store events
Replenishes merchandise and faces products on shelves to ensure a neat and professional presentation according to store procedures
Monitors entrances and exits in an effort to promote store safety, security and to minimize merchandise loss
Escalates security concerns to store leadership
Performs daily housekeeping duties according to procedures to ensure a neat, clean and welcoming environment
May provide assistance with a variety of other functions to support the team
Performs all other job functions as assigned
Company
Southern States Cooperative
Southern States Cooperative is the largest farm supply retail and service cooperatives in the United States.
Founded in 1923
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$130MKey Investors
Crystal Financial
2020-12-03Debt Financing· $60M
2018-06-11Debt Financing· $70M
Leadership Team
Steve Becraft
Chief Executive Officer
T
Tommy Didlake
Executive Vice President & Chief Financial Officer
Recent News
Food Business News
2025-07-11
Company data provided by crunchbase