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ECRS (ECR Software Corporation) · 1 month ago

Vice President of Retail Partnerships and Growth

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

ECRS is a fast-paced, progressive technology company that offers a wide range of opportunities for quality-oriented, career-minded individuals. The Vice President of Retail Partnerships and Growth is responsible for driving revenue growth and market share through customer acquisition and expansion, while leading sales and customer care teams to achieve organizational goals.

Information TechnologyPaymentsPoint of SaleRetailSaaS

Growth Opportunities

No H1B

Responsibilities

Develop and achieve sales goals in yearly New Relationship account attainment

Develop and achieve sales goals for existing customer base

Provide oversight for existing customer accounts to maximize new revenue opportunities, drive deeper adoption of ECRS’ extensive products and services offerings, meet quota attainment, and ensure 98% YoY customer retainment

Recruit, retain, develop, and lead a sales team capable of carrying out all needed sales initiatives and quota attainment

Act as the primary corporate communication interface to the President and CEO for the sales team

Provide a positive and motivational work environment that aligns to and supports senior management, company initiatives, and objectives, and drives each employee to higher performance

Ensure full adoption and daily utilization of the CRM across all team members

Develop annual sales plans in support of organizational strategy, marketing, and financial objectives

Review and analyze sales performances against programs, quotas, and plans to determine effectiveness and implement corrective actions as needed

Develop and implement strategic sales plans and forecasts to achieve corporate objectives for products and services and set performance goals accordingly

Maintain an accurate company sales forecast with a minimum of 75% monthly accuracy and track attainment

Participate in the company’s weekly executive team meeting

Develop and maintain ECRS sales policies and practices that drive desired sales outcomes

Collaborate with the Director of Marketing to create annual marketing strategy and messaging programs that generate a measurable ROI

Work closely with the Director of Marketing to establish and maintain a consistent corporate image throughout all sales activities

Work with Product Leaders to build a highly trained and proficient sales team and deliver sales training programs and materials that empower sales team members to effectively sell ECRS Products and Services

Work in tandem with grocery industry leadership to maximize sales team member knowledge of the grocery market

Adjust sales team staffing as needed, based on metrics, to attain the assigned annual sales quota

Maintain the highest level of department productivity by measuring the business metrics of each team member weekly and implementing corrective actions as needed

Achieve satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends

Establish and maintain relationships with industry influencers and key strategic partners

Travel to client sites, prospect sites, trade shows, and industry association meetings as needed to stay abreast of industry trends

Act as an escalation channel to communicate software development issues as relayed by sales team, prospects, and existing clients to Product Leadership and follow through on resolution

Meet with key prospects and customers and assist less experienced team members with maintaining relationships, negotiating, and closing deals until they are self-sufficient and fully successful in these areas

Analyze and control expenditures to follow budgetary requirements

This position requires frequent travel, more than 30%. Most travel is outside the local area and overnight. Some of the travel could occasionally be international

Qualification

Sales ManagementRevenue GrowthStrategic PlanningP&L ManagementRetail OperationsCross-Functional LeadershipTeam DevelopmentProduct KnowledgeResponsibility

Required

5+ years of Sales or Customer Management experience

5+ years of Management experience

Proven track record in driving revenue growth, expanding retail operations, and leading cross-functional teams

Experience in strategic planning, P&L management, and market expansion is essential

Deep understanding of retail store operations

Strong ability to learn and retain product knowledge

Strong leadership qualities and consistent ability to develop others to their highest potential

A strong desire for responsibility

ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES

Preferred

Additional preference for individuals who can demonstrate a track record of successfully scaling a team and their performance within a rapidly growing business