California Closets · 1 month ago
Client Liaison
New York, NY
Full-time
Onsite
New Grad, Entry LevelCalifornia Closets is a leader in custom-designed organizational solutions and exceptional service. The Client Liaison will respond to customer inquiries, book design appointments, and assist clients in the showroom, focusing on delivering exceptional client experiences.
FurnitureHome DecorInterior Design
Responsibilities
Answer & direct incoming phone calls
Schedule appointments for clients with our Design Consultants
Complete COI’s [certificate of insurance] for upcoming installations
Assist customers in the showroom, providing information about product and services
Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.]
Maintain white glove cleanliness of the showroom
All other duties as assigned
Qualification
Required
Customer Service experience in retail, hospitality, call center, or similar
Saturdays required, with 4 days Mon-Fri
Available to work in both Tribeca and Upper East Side on a weekly basis
Experience with CRM software, MS Office, email, and internet
Professional appearance
Reliable and punctual
Self-motivated and the ability to work independently with minimal supervision
Ability to multi-task and deal with a wide variety of people
Personable with effective communication skills – both written and verbal, with a wide variety of people
Ability to enter data while on the phone with a client
Manage time effectively
Ability to quickly learn the features and benefits of our products
Problem solving skills
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 20 pounds at times
Benefits
Medical
Dental
Vision
401K with match
Company-provided life insurance
On-going training and support
A fun, rewarding and creative career
Company
California Closets
California Closets is a Home Decor company.
Founded in 1978
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1998-10-21Acquired
Leadership Team
Nichol Lou
Designer & Project Manager
Recent News
2026-01-07
Company data provided by crunchbase