Extend · 2 hours ago
Category Manager
San Francisco Bay Area
Full-time
Hybrid
Mid, Senior Level
$111K/yr - $145K/yr
4+ years expExtend is revolutionizing the post-purchase experience for retailers and their customers with AI-driven solutions. The Category Manager will own the development and optimization of warranty programs, driving strategic decisions and collaborating cross-functionally to deliver exceptional protection products.
E-CommerceRetail
Responsibilities
Own Your Portfolio: Drive top & bottom line growth for your verticals
Shape Strategy: Define, execute, and present the strategy for your portfolio, ensuring it aligns with merchant, consumer, and Extend needs while outperforming competitors
Drive Impact: Make critical business decisions while collaborating cross-functionally to bring your ideas to life. Work closely with Analytics, Sales, and Operations to ensure your programs are poised to win deals and drive revenue
Innovate: Design custom solutions for major retail partners like Peloton, Sonos, Oura Ring, Ashley Furniture, and more
Ensure Competitiveness: Regularly review your portfolio to maintain best-in-class coverage and pricing through thorough industry and category analyses
Qualification
Required
4+ years in category/program management, product strategy, or similar analytical, cross‑functional roles in e‑commerce or fast‑paced tech environments
A strong ability to research, synthesize information, and present actionable insights
Advanced proficiency in Excel (data modeling, financial analysis, forecasting)
Proven experience leading cross-functional projects and presenting findings to leadership teams
Detail-oriented mindset with a knack for process improvement and innovation
Self-starter who thrives on high-stakes decision-making and taking initiative
Strong prioritization skills to handle multiple projects amid shifting priorities
Preferred
Experience using SQL, Tableau, or other BI tools to inform strategy and optimization
Familiarity with or strong interest in learning and leveraging AI tools
Comfortable interpreting A/B test results and implementing changes that reflect those learnings
Exposure to underwriting/actuarial concepts (frequency, severity, loss ratio), analyzing insurance risk, and retail pricing strategies
Benefits
Full medical and dental & vision benefits
Stock in an early-stage startup growing quickly
Generous, flexible paid time off policy
401(k) with Financial Guidance from Morgan Stanley
Company
Extend
Extend allows any merchant to offer extend warranties and plans through our easy-to-integrate APIs or pre-built eCommerce applications.
201-500 employees
H1B Sponsorship
Extend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (20)
2021 (5)
Funding
Current Stage
Growth StageTotal Funding
$320.4MKey Investors
SoftBank Vision FundMeritech Capital PartnersGreatPoint Ventures
2021-05-18Series C· $260M
2020-10-15Series B· $40M
2019-11-06Series A· $16.4M
Leadership Team
Woodrow H. Levin
Founder and CEO
Joe Moss
Founder and Chief Product Officer
Recent News
Crunchbase News
2025-05-05
2025-05-04
2025-04-02
Company data provided by crunchbase