Shift Technology · 2 hours ago
Creative and Content Operations Manager (Hybrid)
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $115K/yr
5+ years expShift Technology is the leading AI platform for insurance, transforming underwriting, claims, and fraud through innovative technology. The Creative and Content Operations Manager will oversee creative projects, manage resources, and ensure brand excellence across various marketing initiatives.
Artificial Intelligence (AI)Information TechnologyInsuranceInsurTechMachine Learning
Responsibilities
Oversee end-to-end production of all creative projects across digital, print, motion, and web design
Forecast and prioritize creative resource needs in order to plan production and delivery timelines, as well as make recommendations on staffing and budget needs
Evolve operational processes for creative production, workflows, and best practices to improve visibility, efficiency, and ensure brand excellence
Coordinate the delivery of Marketing Operations and Digital Marketing needs for key initiatives, including brand campaigns, product launches, and events
Manage publishing for Shift’s external content hub, maintaining standards and best practices to ensure consistency and brand adherence
Lead content planning sessions, coordinating global marketing teams across Field, Product, and Brand Marketing teams
Monitor and report on content performance across discovery channels, including organic search and GenAI referral traffic, documenting best practices and making recommendations to enhance impact
Serve as day-to-day lead for a large-scale website redesign project, partnering with internal and external teams to deliver a best-in-class digital experience
Qualification
Required
Bachelor's degree in business administration, marketing, or related field
5+ years experience working in an agency setting or on a B2B tech marketing team
Experience working with international organization or clients in international markets
Demonstrated ability in implementing or evolving project management methodologies and workflows
Direct experience with project management software, including Asana or similar
Excellent written and verbal communication skills
Excellent problem-solving skills and the ability to thrive in ambiguity
A solution-oriented mindset, with adaptability in a fast-paced, evolving environment
A team-oriented attitude, with a proactive and forward-thinking approach
Benefits
Flexible remote and hybrid working options
Competitive Salary and a variable component tied to personal and company performance
Company equity
Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
Generous PTO and paid holidays
Mental health benefits
2 MAD Days per year (Make A Difference Days for paid volunteering)
Company
Shift Technology
Shift Technology is a provider of AI-driven decision automation and optimization technology for the global insurance industry.
501-1000 employees
H1B Sponsorship
Shift Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (9)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$319.99MKey Investors
Guidewire SoftwareAdvent InternationalBessemer Venture Partners
2021-11-02Series D
2021-05-06Series D· $220M
2019-03-04Series C· $60M
Leadership Team
Jeremy Jawish
Co-founder & CEO
David Durrleman
Co-Founder & Fellow Engineer
Recent News
Morningstar.com
2025-11-03
EIN Presswire
2025-10-01
Company data provided by crunchbase