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DHL · 1 month ago

Senior Sales Business Development Executive (Ocean Freight)

Middleburg Heights, OH

Full-time

Onsite

Senior Level

$73K/yr - $97K/yr

5+ years exp

DHL is the world’s leading logistics provider with operations in over 220 countries. In this role, you will support the Global Forwarding division by acting as a bridge between customers and business units, utilizing a consultative selling strategy to understand customer needs and drive business growth.

Courier ServiceDelivery ServiceLocal BusinessLogisticsSupply Chain Management

No H1B

Responsibilities

Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids

Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business

Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management

Recommend solutions based on customer needs by using industry knowledge

Engage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the client

Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations

Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily

Qualification

Ocean freight experienceSales experienceLogistics processes knowledgeCRM utilizationMicrosoft Office proficiencyConsultative sellingCustomer service skillsOutgoing personality