Justworks · 8 hours ago
Account Development Executive
United States
Full-time
Remote
Entry, Mid Level
$84K/yr - $157K/yr
2+ years expJustworks is a company dedicated to helping businesses focus on their operations by solving HR issues. The Account Development Executive will work on upselling products to smaller businesses, improving customer experience, and collaborating with various teams to enhance upsell processes.
Bookkeeping and PayrollComplianceEmployee BenefitsHealth InsurancePayments
Responsibilities
Primarily you will be working to upsell our smaller customers
Look for efficiencies in our upsell process and come up with creative ways to scale
Manage an end-to-end upsell pipeline and all supporting activities; meet or exceed your quotas
Run pilots and tests to upsell different product lines
Partner with product teams to reduce friction in our upsell process
Propose strategies to improve effectiveness in our upsell process to our smallest customers
Provide expert-level support to customers around Justworks' continually expanding product and service offerings
Display a high level of professionalism and compassion when working with each account
Explain complicated concepts (related to health insurance, compliance, taxes, etc.) in simple, user-friendly terms
Perform other duties as needed based on department and/or organizational needs
Qualification
Required
Minimum of 2 years work experience required
Excellent organizational, written, and verbal communication skills
Strong attention to detail with the ability to manage competing priorities and multi-task
Ability to work as part of a team and be resourceful and adaptable
Have a proven track record of consistently meeting and exceeding your goals
You are driven and a self-starter who acclimates quickly to new environments
Passionate about sales and relationship-focused customer engagements
Excellent interpersonal skills and demonstrates the ability to listen with a purpose to gather important information while assisting customers
Ability to simplify complicated topics and explain them in terms people can easily understand
You're an overachiever and proactive
Able to apply creative solutions to a variety of issues in a fast-paced environment
You enjoy entrepreneurial environments and the opportunity to build something meaningful!
Preferred
1 year of experience in a client-facing role preferred
B2B software/SaaS and Salesforce experience is a plus
Benefits
Great benefits
Wellness program offerings
Company retreats
Company
Justworks
Justworks is a cloud-based HR and payroll platform that helps small and mid-sized companies manage payroll, benefits, compliance, and HR.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$159.84MKey Investors
FirstMarkRedpointBain Capital Ventures
2023-11-01Series Unknown· $16.84M
2020-01-28Series E· $50M
2018-03-06Series D· $40M
Leadership Team
Michael Seckler
Chief Executive Officer
David Feinberg
Senior Vice President Risk & Insurance Programs
Recent News
Index Ventures
2025-12-29
2025-11-23
2025-10-30
Company data provided by crunchbase