Receptionist and Constituent Services Representative jobs in United States
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NEOGOV · 1 month ago

Receptionist and Constituent Services Representative

positionIndianapolis, IN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$33K/yr - $46K/yr

NEOGOV is part of the Office of the Indiana Attorney General, which has been serving the state for over 165 years. The Constituent Services Representative is responsible for managing constituent communications and ensuring a customer-focused environment while maintaining knowledge of relevant legislation.

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H1B Sponsor Likelynote

Responsibilities

Field, manage, and keep detailed records of all constituent communications
Check guests in for office visits
Communicate actions of the Attorney General in a customer focused environment
Maintain a detailed understanding of current state and federal legislation and government agencies
Research projects as assigned by Director of Constituents Services Chief
Other duties assigned

Qualification

GovernmentExceptional written communicationExceptional verbal communicationLegislationLearn quicklyHandle stressful situationsBroad understanding of current events

Required

Exceptional written and verbal communications
Responsible for having a broad understanding of current events
Detailed knowledge of local, state and federal government
Keep abreast of state and federal legislation that impacts constituents
Ability to learn new concepts quickly
Able to handle stressful situations

Preferred

4-year Bachelor's Degree from an accredited university preferred but not required

Benefits

Four (4) medical plan options (including RX coverage) and vision/dental coverages
Wellness program - earn back dollars in the form of gift cards
Health savings account (includes bi-weekly state contribution)
Deferred compensation account (similar to 401k plan) with employer match
Two (2) fully-funded pension plan options
Group life insurance
Employee assistance program that allows for covered behavioral health visits
Paid vacation, personal and sick time off
Competitive leave policies covering a variety of employee needs.
12 paid holidays, 14 on election years
New Parent Leave
Qualified employer for the Public Service Loan Forgiveness Program
Free 24/7 permit parking at an Indiana Government Center surface lot or parking garage

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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2025-10-31
Company data provided by crunchbase