Datadog · 2 months ago
Senior Customer Data Scientist
New York, New York, USA
Full-time
Hybrid
Mid, Senior Level
$187K/yr - $240K/yr
4+ years expDatadog is a global SaaS business that helps organizations deliver faster, more reliable digital experiences. The Senior Customer Data Scientist will work closely with customers to guide them through experimentation design, interpretation, and operational best practices, ensuring that experimentation becomes a core capability within their business.
AnalyticsCloud ComputingCloud Data ServicesCloud InfrastructureData ManagementDevOpsProductivity ToolsSaaS
Responsibilities
Serve as a technical and analytical partner to customers evaluating Datadog’s experimentation capabilities during pre-sales engagements
Support proofs of concept by helping customers configure metrics, validate data pipelines, and design statistically sound experiments
Educate customers on best practices in experiment design, metric definition, and interpretation—spanning product A/B tests, marketing lifecycle tests, pricing and packaging, and AI/ML experimentation
Provide post-sales enablement and training, ensuring customers adopt strong analytical and experimental habits within Eppo and Datadog
Collaborate with Product and Engineering to represent customer feedback and influence product direction
Partner with Sales and Solutions leadership to identify opportunities, overcome objections, and build champions within customer organizations
Contribute to internal documentation, playbooks, and presentations that raise the bar for data-driven experimentation across the company
Qualification
Required
4+ years of professional data science experience with a strong foundation in statistics, inference, and experimental design
Experience running many A/B experiments across multiple companies or products, and comfortable applying advanced methods such as holdouts, bandits, synthetic controls, or geolift tests
Fluency in SQL and experienced enough with data engineering concepts to diagnose issues in customer data warehouses and pipelines
Ability to thrive in customer-facing settings—able to communicate complex analytical ideas clearly, handle objections thoughtfully, and build trust with both technical and non-technical audiences
Active listening skills, able to sense what's said and what's not said in conversations, and adjust approach accordingly
Enjoyment in teaching, simplifying, and elevating others' analytical capabilities
Motivation by impact—wanting work to influence real business outcomes like customer success, win rates, and revenue growth
Preferred
Experience supporting enterprise customers in a solutions, pre-sales, or consulting capacity
Familiarity with tools like dbt, Airflow, or similar analytics orchestration systems
Prior exposure to B2B SaaS or cloud infrastructure analytics environments
Demonstrated thought leadership in experimentation—talks, posts, or internal education initiatives
Benefits
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intra-departmental mentor and buddy program for in-house networking
An inclusive company culture, with the ability to join our Community Guilds
Access to Inclusion Talks, our internal panel discussions
Free, global Spring Health benefits for employees and dependents age 6+
Competitive global benefits
Healthcare
Dental
Parental planning
Mental health benefits
A 401(k) plan and match
Paid time off
Fitness reimbursements
A discounted employee stock purchase plan
Company
Datadog
Datadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services.
1001-5000 employees
H1B Sponsorship
Datadog has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (123)
2024 (66)
2023 (45)
2022 (53)
2021 (31)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
ICONIQ GrowthIndex VenturesOpenView
2024-12-09Post Ipo Debt· $870M
2020-05-28Post Ipo Debt
2019-09-19IPO
Leadership Team
Olivier Pomel
Co-founder, CEO
Alexis Le-Quoc
Co-founder & CTO
Recent News
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase