Indiana Farm Bureau Insurance · 4 hours ago
Customer Service Associate - Ft Wayne NE
Fort Wayne, IN
Full-time
Onsite
Entry Level
1+ years expIndiana Farm Bureau Insurance is seeking a Customer Service Associate to support their client interactions. The role involves answering customer inquiries, handling payments, making policy changes, and assisting with claims paperwork.
Agriculture
Responsibilities
Takes incoming phone calls and answers customer questions
Handles any walk-in customers
Collects payments
Makes policy changes
Assists with claims paperwork that is requested by the claim’s representatives
Provides proof of insurance documents that are requested by clients
Any additional duties assigned by management
Qualification
Required
High school diploma or GED equivalent
1 year of customer service experience
Property & Casualty insurance license required or must be able to obtain this license within 2 years
Proficient in Microsoft Suite
Strong communication skills
Strong time management and problem-solving skills
Strong attention to detail and accuracy
Preferred
Bilingual in Burmese preferred
Benefits
Paid vacation/sick leave
401(k) with match
Potential for a yearly bonus with a possible payout of up to 20% of the salary
Contests and incentives
Benefits eligibility within 30 days of employment
Negotiable pay based on level of experience
Paid volunteer hours
Company
Indiana Farm Bureau Insurance
Indiana Farm Bureau Insurance is a provider of insurance products for auto, life, home, business and farm.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Murphy
Executive Vice President & CEO
Recent News
PR Newswire UK
2025-10-01
2025-06-23
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