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Renu Energy Solutions · 1 month ago

Commercial Service Technician

Charlotte, NC

Full-time

Onsite

Mid, Senior Level

3+ years exp

Renu Energy Solutions is seeking an experienced Commercial Service Technician to join their growing Commercial Field Operations Team. This role is responsible for performing diagnostics, troubleshooting, maintenance, and repair of commercial and industrial solar photovoltaic (PV) and energy storage (ESS) systems while ensuring optimal system performance and reliability.

EnergyRenewable EnergySolar

Responsibilities

Perform complex troubleshooting and repairs on commercial PV/ESS systems, including inverters, wiring, batteries, and other associated components

Develop and implement preventative maintenance schedules for client PV/ESS systems to optimize performance and prevent system failures

Respond to corrective service calls, manage emergency repairs, and address client concerns in a timely manner

Collaborate with the Operations Team, Project Managers, Business Development Consultants, and other team members to provide technical guidance and resolve issues

Ensure proper documentation of service activities, including detailed service reports, parts usage, and system updates

Monitor and track site fleet performance, providing feedback and continuous improvement recommendations

Create service specific BOM’s and assist with inventory management; ensuring necessary materials and tools are available for projects, and job packs are complete and accurate

Manage manufacturer RMA processes and coordinate with Warehouse Specialists to ensure RMA materials are shipped/received as required

Lead the creation, development, and regular updating of service/O&M SOPs for Renu Commercial Field Operations processes. Ensure that all procedures are accurate, compliant with company and industry standards

Prepare and review technical documentation, including project plans, installation manuals and reports, and system performance data

Maintain organization/inventory of company tools and ensure company vehicles are clean and well kept

Promote a safe working environment by enforcing safety protocols and ensuring team members and/or subcontractors follow all OSHA and Renu Energy Solutions safety regulations and procedures

10-15% overnight travel expected

Qualification

Commercial PV/ESS systemsNational Electrical Code (NEC)OSHA safety standardsTroubleshootingProject managementLeadership skillsOEM systemsSolar design softwareProject management softwareEquipment operator certificationNABCEP CertificationCommunication skillsInterpersonal skillsProblem-solving abilities

Required

High school diploma or equivalent required; associate's degree or higher in a relevant field preferred

At least 3 years of experience working with Commercial PV/ESS systems or in a related electrical/mechanical field, with a minimum of 1 year in a leadership or supervisory role

In-depth knowledge of commercial PV/ESS systems, including PV modules, module-level power electronics, inverters, racking systems, batteries, building automation systems, and electrical components; capable of reading and interpreting system diagrams/specifications and plansets

Strong understanding of national electrical codes (NEC), OSHA safety standards, and regulatory requirements related to commercial solar installations

Proven leadership skills, with experience working both independently and as part of a team

Excellent project management skills, including the ability to prioritize, manage multiple projects, and meet deadlines

Exceptional troubleshooting and problem-solving abilities, with a focus on efficiency and quality

Strong communication and interpersonal skills, with the ability to interact effectively with clients, team members, subcontractors, and other project stakeholders

Valid driver's license, reliable transportation, and a clean driving record

Preferred

OSHA30, NABCEP Certification, equipment operator certification, or other relevant industry certifications preferred

Experience with multiple OEM systems and components

Knowledge of local and NEC codes and regulations related to Commercial solar/ESS installations

Ability to work in challenging outdoor environments and lift heavy equipment

Familiarity with manufacturer monitoring and diagnostics tools and project management software

Proficiency with solar design software and project management tools

Experience in commercial project management, budgeting, and cost estimation

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company

Renu Energy Solutions

Renu Energy Solutions provides high-quality solar installations, as well as proven energy-saving products and services like energy storage and system monitoring.

Founded in 2014

Charlotte, North Carolina, USA

51-200 employees