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Woongjin, INC. · 2 months ago

Account Manager support - Bilingual (English/Korean)

Ridgefield Park, NJ

Contract

Onsite

Mid Level

$60K/yr - $65K/yr

3+ years exp

Woongjin, Inc. is a rapidly growing team providing exceptional services to clients. They are seeking an Account Manager to support business operations, manage contracts, and ensure high customer satisfaction through effective communication and issue resolution.

E-CommerceInformation ServicesInformation TechnologySoftware

Responsibilities

Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal

Create and manage quotations for new and renewal contract

Draft contracts in alignment with legal and corporate compliance standards

Prepare documents for server and disk upgrades, decommissions, and intra company contracts

Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution

Prepare and deliver both regular and ad hoc reports tailored to client needs

Manage the full contract lifecycle, including initiation, execution, and tracking and renewal

Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform

Perform additional responsibilities as required to support overall business objectives

Qualification

ICT systemsCloud platformsMicrosoft OfficeClient relationship managementLegal documentationCross-cultural communicationStrategic problem-solvingAttention to detailTime managementFluent in EnglishFluent in Korean