United Wholesale Mortgage · 5 hours ago
Welcome Associate
Pontiac, MI
Full-time
Onsite
Entry Level
1+ years expUnited Wholesale Mortgage is dedicated to making home ownership possible for more Americans, and they are seeking a Welcome Associate to provide an elite client experience. The role involves answering inbound calls, assisting clients with their inquiries, and maintaining cooperative relationships.
FinanceFinancial ServicesMortgage
Responsibilities
Use initiative and make frequent and continuing use of independent judgment in obtaining and giving information
Establish and maintain cooperative relationships with our internal and external clients
Learn and apply a wide variety of information about clients, organization and services in a complex multi-functioned operation
Perform effectively under continuing pressure and with frequent interruption
Qualification
Required
High school diploma or equivalent
Vibrant personality and a desire to be a team player
Strong written and verbal communication skills
Must be comfortable in a high volume call center environment (700-900 calls per day)
Comfortable working on multiple computer screens and software systems in a fast-paced environment
Preferred
1-2 years of high level reception OR call center experience
Benefits
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Company
United Wholesale Mortgage
United Wholesale Mortgage is a wholesale mortgage lender.
5001-10000 employees
H1B Sponsorship
United Wholesale Mortgage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (120)
2023 (69)
2022 (53)
2021 (40)
Funding
Current Stage
Public CompanyTotal Funding
$2.3BKey Investors
The Gores Group
2025-09-09Post Ipo Debt· $1B
2024-12-05Post Ipo Debt· $800M
2021-01-22IPO
Leadership Team
Martim Schnack
VP, IT Enablement
Recent News
2025-12-18
Business Wire
2025-12-17
HousingWire.com
2025-12-16
Company data provided by crunchbase