FCA · 1 month ago
Control Tower Field Quality Engineer
Auburn Hills, MI
Full-time
Onsite
Senior Level
5+ years expFCA is a leading automotive company, and they are seeking a Control Tower Field Quality Engineer. This role involves managing warranty issues and collaborating with various teams to ensure quality improvements and effective resolution of warranty-related problems.
Information TechnologyTelecommunications
Responsibilities
Ability to collaborate with cross-functional teams (product development, supplier quality, and manufacturing) to implement corrective actions
Comfortable leading complex electrical component & systems problem root cause analysis
Conduct vehicle reviews as necessary at offsite locations, such as engineering centers, dealers, and assembly plants, to identify and confirm the root cause
Responsible for proposing solutions, validating their effectiveness, and monitoring progress to ensure timely resolution
Ensure that relevant service actions are defined and implemented to resolve warranty issues, including Parts Purge, Service Bulletins, Tech Tips, Rapid Service Updates, and more
Adopt a lessons-learned mindset to apply insights across vehicle applications, ensuring they are shared throughout the Stellantis vehicle landscape to proactively prevent issues in future vehicle models
Provide regular updates on warranty-related quality issues, progress on GIMs, and resolution status at necessary quality and leadership meetings
Qualification
Required
Bachelor of Science in Electrical Engineering or Mechanical from accredited University
5+ years of proven background in vehicle electronics hardware and/or software, including experience in automotive product design release, resident engineering, or component manufacturing processes
Demonstrated expertise in solving problems through advanced root cause analysis tools and techniques
Strong analytical skills to identify patterns, trends with data analytics tools
Excellent written and verbal communication skills to interact effectively suppliers, dealers, internal teams and all levels of management
Ability to develop and maintain strong relationships with engineering, manufacturing, and supplier quality
Strong customer-oriented mindset
Capable of managing multiple tasks and projects, tracking progress, and ensuring timely delivery of solutions
Ability to travel within the USA 10% of the time as needed
Preferred
Knowledgeable in APQP, PPAP, DFMEA, PFMEA
Masters in Engineering
Shainin RedX Black Belt
Green Belt / Kepner Tregoe
Design for Six Sigma
Project Management
Benefits
Comprehensive Health & Well-being Coverage
Generous Paid Time Off
Competitive Retirement Savings Plans
Income Protection & Insurance Options
Company Vehicle Lease Program
Family Building Benefit
Support for Your Growth and Giving Back
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
Company
FCA
FCA is one of the largest technology integrators in the field of fiber optic systems for building optical teletransmission networks.
51-200 employees
H1B Sponsorship
FCA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (328)
2024 (220)
2023 (246)
2022 (346)
2021 (182)
2020 (213)
Funding
Current Stage
Growth StageRecent News
2025-08-07
2025-04-12
2025-04-07
Company data provided by crunchbase