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CyberArk · 8 hours ago

Solution Engineer SME, Workforce - Central

Chicago, IL

Full-time

Hybrid

Mid Level

$107K/yr - $150K/yr

3+ years exp

CyberArk is the global leader in Identity Security, focusing on privileged access management. The Solutions Engineer will support Workforce IAM and IGA initiatives, working closely with customers to design secure identity solutions and drive opportunities from discovery through technical close.

Cloud SecurityCyber SecuritySecurity

Growth Opportunities

No H1B

Responsibilities

Act as a Subject Matter Expert (SME) to support Workforce IAM and IGA initiatives across the Central US region

Work directly with customers and prospects to understand their business goals and design secure, scalable identity solutions

Lead engaging product demonstrations, run workshops, guide evaluations, and partner with Sales Specialists to drive opportunities from discovery through technical close

Support marketing efforts that generate new pipeline, contribute to technical content like demos and videos, and offer real-world feedback to Product teams

Clearly explain technical capabilities, identify integration paths, and troubleshoot challenges to impact customer success

Qualification

Identity & Access ManagementIdentity GovernanceAdministrationEndpoint SecurityREST APIsAPI testing toolsIdentity platformsScripting knowledgeCommunicationProblem solvingCollaboration

Required

A passion for working with customers and a deep belief in problem solving as a team sport

Advanced knowledge (3-5 years) of Identity & Access Management, Identity Governance and Administration and/or Endpoint Security related technology – i.e., MFA/SSO, IDP/Directory Services/Federation, OAuth, OIDC, Identity lifecycle management, No-Code/Low-Code automation, Least Privilege principles, and other related topics

Knowledge of Identity & Access Management vendors and products; ability to compare with CyberArk products. An emphasis on (IAM/IGA) vendors and technologies in use across large enterprises for both on-premises and cloud is preferred

Exposure to and or administering identity platforms/directories like CyberArk, Active Directory, LDAP, SailPoint, Saviynt, Okta, or Microsoft Entra ID

An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements

Proficiency with REST APIs and use of API testing tools like Postman or Bruno

Deep understanding of IAM Compliance, Governance, Lifecycle and Workflows best practices

Excellent communication skills, with a strong drive to teach, document, and enable others

MIS/Computer Science Degree, CISSP or equivalent experience required

Ability to travel up to 30%