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McKesson · 5 hours ago

Senior Product Manager, Market Research

Irving, TX

Full-time

Hybrid

Mid, Senior Level

$121K/yr - $202K/yr

7+ years exp

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. They are seeking a dynamic and experienced Senior Product Manager to set and meet financial goals for Ontada’s suite of Market Research services, develop business plans, and provide consultative guidance to stakeholders while delivering high-quality services.

BiopharmaBiotechnologyHealth CareInformation TechnologyPharmaceutical

No H1B

Responsibilities

Identify emerging trends or untapped opportunities to expand Ontada’s service offerings, drive competitive differentiation, operational efficiency, and new revenue streams

Define and evolve the strategy for the Ontada Market Research offerings to Life Science companies, including product positioning, scalable pricing strategies, and a product line roadmap that aligns with evolving market needs

Set and achieve financial and performance goals aligned with Ontada’s growth strategy, lead the development of the revenue forecasts and long-range planning (LRP), proactively track performance, and collaborate cross-functionally to identify and close revenue gaps through data-driven insights and continuous process optimization

Provide input and approve contractual agreements with Life Science customers, in collaboration with sales and sales operations; identifying opportunities to digitize and streamline contract workflows for faster execution and improved compliance

Manage research projects from inception to completion, including budgeting, timelines, and coordinating with the customer and other Ontada team members while leveraging project management tools and automation to enhance visibility, reduce manual effort, and ensure timely delivery

Ensure recruitment of qualified responders in line with customer objectives and feasibility analysis using digital recruitment platforms, automated screening tools, and data-driven strategies to improve targeting, speed, and quality

Execute advisory boards, focus groups (both in-person and virtual), surveys, and individual interviews, ensuring seamless planning, delivery, and reporting

Deliver strategic market research consulting services to Life Science customers leveraging analytics platforms to enhance insight generation and decision-making

Develop research tools such as discussion guides, questionnaires, and presentations

Facilitate and moderate customer feedback sessions—both group and individual—with key stakeholders such as healthcare professionals, researchers, and decision-makers to elicit deep insights into therapeutic needs, product perceptions, and market dynamics

Oversee the end-to-end analysis of qualitative and quantitative data, ensuring methodological rigor and regulatory alignment; synthesize findings into strategic reports with actionable recommendations tailored to the unique challenges of pharmaceutical and biotech clients

Provide expertise in marketing, promotion, sales training and internal alignment to drive adoption and growth of Market Research offerings

Lead the external and internal promotional strategy of the Market Research service offerings to drive awareness and adoption (working collaboratively with sales and marketing)

Design, implement and oversee sales training ensuring the sales team can effectively communicate the MR products, features and benefits

Establish automated feedback loops to continuously capture, analyze, and act on customer satisfaction data, enabling agile refinement of Market Research offerings

Drive the establishment of a Customer Insights Center of Excellence (COE) by implementing automated data pipelines and analytics frameworks to efficiently capture, analyze, and visualize healthcare provider and life science customer behavior, preferences, and trends

Assist in the development of a data-informed annual insights roadmap by collaborating with the full Ontada Learn team to identify evolving healthcare provider learning needs and strategic research priorities

Partner with cross-functional data teams to design and deploy a scalable, automated analytics suite that leverages integrated data sources and advanced visualization tools to uncover actionable insights and emerging trends in provider behavior

Qualification

Market ResearchCustomer InsightsProject ManagementQualitative ResearchQuantitative ResearchProduct StrategyData AnalysisQualtricsTableauPower BIAsanaClient ManagementEntrepreneurial MindsetPresentation SkillsCross-functional LeadershipAttention to Detail

Required

Degree or equivalent and typically requires 7+ years of relevant experience

7+ years of hands-on experience in quant & qual market research, analytics, and market research tools/software

Ability to work independently and manage multiple projects simultaneously

Demonstrated product ownership mindset, with ability to develop strategies, manage product portfolio, measure and meet financial objectives and other success metrics

Hands-on, in-depth experience with understanding, designing, and conducting qualitative and quantitative primary and secondary market research

Demonstrated expertise in moderating and facilitating pharmaceutical focus groups, with a strong grasp of industry-specific compliance and communication standards

Proven track record of extracting and analyzing customer insights

Ability to take key business questions and frame business problems into research plans

Excellent analytical skills and the ability to translate the data and learning into actionable recommendations for business growth

Demonstrated attention to detail and excellence in project management, including effectively managing multiple projects/priorities concurrently

Exceptional client management and presentation skills

Candidates must be authorized to work in USA. Sponsorship is not available for this role