Find Great People | FGP ยท 6 hours ago
Loan Servicing Specialist
Yorktown, VA
Full-time
Onsite
Mid Level
$16/hr - $18/hr
3+ years expFind Great People | FGP is seeking a Loan Servicing Specialist who is knowledgeable about product features and services to enhance customer experience. The role involves building relationships with customers, processing applications, and ensuring confidentiality of customer information.
ConsultingHuman ResourcesInformation Technology
Hiring Manager
Courtney Wilson
Responsibilities
Identifies and responds to customer's needs in a timely and efficient manner
Builds internal and external relationships
Ensures customer confidentiality and private information is maintained
Provides guidance to other staff members
Interviews customers and process applications, making recommendations for product and services approval
Processes payments, verifies cash, endorsements, issues receipts, ACH, etc
Prepares and present assigned daily marketing offers
Responsible for assigned collection of customer accounts
Compiles and maintains records of all daily assigned tasks
Qualification
Required
High School Diploma or equivalent
Minimum of 3 years previous Customer Service experience
Ability to meet current Licensing requirements of various States and Federal regulators
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written / interpersonal)
Proficient with MS Office Suite products
Must possess a valid driver's license and the ability to operate an automobile
Must be able to pass background, credit and drug screen
Preferred
Previous experience in the financial field
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Find Great People | FGP
Find Great People (FGP) is a nationally recognized talent acquisition and human resources consulting firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Betsy Anthony
Chief Operating Officer, Senior Talent Consultant
Recent News
London Loves Business
2024-02-05
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