First Horizon Bank · 4 hours ago
Mortgage Loan Coordinator
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. The Mortgage Loan Coordinator role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products.
BankingFinanceFinancial ServicesRisk Management
Responsibilities
Ability to self-manage a pipeline by reviewing and confirming if all minimum items have been received as outlined on the Loan Coordinator Checklist. The Loan Coordinator is responsible for reviewing the file for completeness, reading all comments from the Mortgage Loan Officer (MLO)/ Mortgage Loan Assistant (MLA), indexing all the docs in the unassigned section of the efolder to the appropriate placeholders and completing all order outs per instructions laid out by management
Maintain daily workflow prioritization to ensure loan set up is completed timely and loan advances with quality to the next milestone
Adhere to published SLAs to promote effective pipeline management
Analyze and ensure all documentation received is accurate and meets minimum required documentation as outlined by our Mortgage procedures, Loan Coordinator checklist and AUS as applicable
Complete all order-outs per instructions from the Loan Officer
Process Appraisal Refunds
Reconcile Credit Card Accounting deposit report from Accounting
Provide excellent customer service to both internal and external clients
Communicate effectively with all parties to the transaction to keep them informed of file status
All other duties as assigned
Qualification
Required
High school Diploma or General education degree
Ability to effectively use various computer software applications
Ability to embrace and adopt all Technology as set forth by the line(s) of businesses
Basic accounting and mathematical skills
Ability to effectively Multitask
Work successfully in a fast-paced working environment and meet critical deadlines
Delivers excellent verbal customer service
Demonstrates Leadership
Excellent interpersonal skills/Champions Teamwork
Goal and success oriented
Self-Starter
Highly organized, proven track record of successfully managing Time and Pipeline execution
Focus on Quality and Understanding of Regulation/Compliance requirements
Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful
Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines
Commitment to a positive customer experience (internal and external)
Intermediate Microsoft Office skills
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
Funding
Current Stage
Late StageRecent News
New Orleans CityBusiness
2025-12-19
2025-12-16
New Orleans CityBusiness
2025-12-10
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