Kreg Therapeutics · 2 months ago
Field Service Representative
Melrose Park,IL,US
Full-time
Onsite
New Grad, Entry LevelKreg Therapeutics is dedicated to improving patient outcomes through innovative medical equipment. The Field Service Representative will be responsible for the delivery, service, and pick-up of rental medical equipment, ensuring meticulous maintenance and customer communication.
Health CareMedical Device
Responsibilities
Deliver, service and pick-up medical equipment from facilities
Become skilled at testing, troubleshooting, repairing, operating all Kreg Therapeutics products
Maintain company vehicles in a clean and orderly manner
Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures
Accurately complete daily reporting requirements
Initiate and maintain positive interactions with all customers
Responsible for completing orders in the designated time frame
Meet all competency expectations to operate a 26-foot box truck
Meets all company safe driving expectations
Always maintain communication with central dispatch regarding customer orders
Qualification
Required
A valid Driver's License
Ability to travel overnight at times for product transfers within markets
Able to pass a criminal background check & preliminary/random drug screening
Availability to operate in a 24/7 environment on a specific shift
Strong written and verbal communications and customer service skill
The capability to lift 50 lbs., loading /driving box trucks, moving large medical devices, working with medically complex patients at the bedside in the facility
While performing the duties of this job, the employee will be required to stand and walk during the majority of his/her shift
Must be able to carry and move 50 lbs
Must be able to load a 1000lb hospital on to a truck, which may require bending, laying on the floor or kneeling to secure the bed before and after transport
Must be able to apply the required force to maneuver and stop the movement of a 1000lb hospital bed
Must be able to push, turn or pull a 1000lb bed throughout the facility to a patient care room
May be required to drive 10-250 miles daily
Must be able to stand, kneel, stoop for up to 8hrs daily to clean and disinfect equipment
Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day
Deliver, service and pick-up medical equipment from facilities
Become skilled at testing, troubleshooting, repairing, operating all Kreg Therapeutics products
Maintain company vehicles in a clean and orderly manner
Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures
Accurately complete daily reporting requirements
Initiate and maintain positive interactions with all customers
Responsible for completing orders in the designated time frame
Meet all competency expectations to operate a 26-foot box truck
Meets all company safe driving expectations
Always maintain communication with central dispatch regarding customer orders
Preferred
Previous experience in a service industry is a plus
Proven leadership
Benefits
Comprehensive Benefit package (Medical, Dental, Vision, 401K & Life Insurance)
Paid travel expenses
Kreg phone & laptop
Vacation, Personal & Sick time
Company
Kreg Therapeutics
Provides health care facilities with advanced specialty beds and support surfaces.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Christian Jorgensen
Chief Executive Officer
Bob Ozelie
Chief Financial Officer
Company data provided by crunchbase