PenBay Technology Group ยท 1 month ago
Audiovisual (A/V) Technician
PenBay Technology Group is seeking a full-time Audiovisual (A/V) Technician to operate and maintain A/V and IT equipment at the Davis Conference Center. The role involves ensuring seamless operation for various events and providing exceptional customer service.
Information TechnologyWeb DesignWeb Development
Responsibilities
Setup and operate A/V equipment, including microphones, sound speakers, video screens, projectors, video monitors, connecting wires and cables, sound and mixing boards, and related electronic equipment for events, meetings, conferences, presentations, and news conferences
Ensure all A/V and IT equipment is tested and ready at least one hour before events start
Provide Secure Video Teleconferencing (SVTC) services
Configure and operate control systems, lighting, and sound systems
Perform preventive maintenance inspections
Troubleshoot and resolve equipment malfunctions efficiently, ensuring minimal disruption to events
Maintain and update equipment inventory and provide technical data and system drawings for SVTC system accreditation
Deliver flawless customer support and service for each event
Respond to Priority 1 events within 5 minutes, Priority 2 events within 10 minutes, and resolve issues accordingly
Assist customers with A/V equipment operation and provide training as needed
Work closely with conference project officers to determine presentation requirements and support needs
Coordinate with IT and other support personnel to ensure all technical aspects of events are covered
Maintain effective communication with DCC staff and leadership regarding event support and security matters
Prepare and submit equipment status reports, activity reports, and conference after-action reports
Maintain compliance with security requirements, including managing access to classified information and systems
Qualification
Required
Top Secret clearance
Minimum 3 years of successful experience in professional/commercial A/V systems implementation, operations, and maintenance
Strong knowledge of event management practices and audiovisual technology
Excellent troubleshooting skills and the ability to work under pressure
Proficiency with Hirsch Velocity Software and managing Hirsch Security System
Physical fitness to lift 50-80 pounds, stand, walk, and navigate tight spaces
Must be available to work during extended hours, weekends, and holidays as needed
Commitment to maintaining high standards of performance and professionalism
Preferred
Security+ certification
Benefits
PTO
Health benefits
Employer contributed 401K
Company
PenBay Technology Group
PenBay Technology Group LLC (PenBay) is a technology solutions provider for federal government clients specializing in agile web design and development, web content management, GIS, on-site IT support services and multimedia.
Funding
Current Stage
Growth StageCompany data provided by crunchbase