Compass Revenue Solutions ยท 2 months ago
MR & Appeal Specialist I
Compass Revenue Solutions is focused on optimizing revenue recovery through effective management of medical records and appeals. The Medical Record & Appeal Specialist is responsible for tracking appeal statuses, ensuring compliance with healthcare regulations, and enhancing the efficiency of appeal processes.
Financial ServicesFinTechInsurance
Responsibilities
Systematically monitoring the status of submitted appeals, identifying pending claims and timelines for follow-up in the billing system and Monday.com
Initiating and conducting consistent follow-up communication with insurance payers to ascertain appeal adjudication status, resolve outstanding issues, and expedite payment resolution
Facilitating the resolution of appeal denials through persistent follow-up and escalating complex or unresolved cases to appropriate internal or external parties
Ensuring all follow-up activities adhere to current healthcare regulations, coding guidelines, and payer policies
Accurately documenting all follow-up actions, communications, and appeal outcomes; generating comprehensive reports on follow-up effectiveness and trends
Analyzing follow-up processes to identify and implement improvements that enhance efficiency and maximize revenue recovery from appealed claims
Qualification
Required
High school diploma or GED required
2+ years of experience in medical records or health information role
Strong working knowledge of EMR platforms and clinical documentation workflows
Familiarity with regulatory requirements and payer documentation standards
Demonstrated ability to resolve documentation discrepancies independently
Preferred
associate degree preferred
Experience supporting internal audits or payer reviews is strongly preferred