Woongjin, INC. · 2 months ago
Account Manager support - Bilingual (English/Korean)
Ridgefield Park, NJ, USA
Full-time
Onsite
Mid Level
$60K/yr - $65K/yr
3+ years expWoongjin, Inc. is a rapidly growing team that provides exceptional services to its clients. They are seeking an Account Manager who will support business operations, manage contracts, and ensure high customer satisfaction through effective communication and collaboration with various teams.
E-CommerceInformation ServicesInformation TechnologySoftware
Responsibilities
Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal
Create and manage quotations for new and renewal contract
Draft contracts in alignment with legal and corporate compliance standards
Prepare documents for server and disk upgrades, decommissions, and intra company contracts
Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution
Prepare and deliver both regular and ad hoc reports tailored to client needs
Manage the full contract lifecycle, including initiation, execution, and tracking and renewal
Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform
Register and maintain customer-side contract and quote information on internal platforms
Perform additional responsibilities as required to support overall business objectives
Qualification
Required
Bachelor's Degree in Business Administration, or a minimum of 3 years of experience in related field/s desired
Proficient in ICT systems, cloud platforms, and digital collaboration tools
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
Fluent in English, Korean
Cross-cultural communication
Client relationship management
Legal documentation
Attention to detail
Time management
Strategic problem-solving
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Company
Woongjin, INC.
Woongjin, Inc. is a corporation that specializes in Staffing & Recruiting, IT Consulting and Software Solutions. Woongjin, Inc.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase