Learning Systems Analyst II jobs in United States
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National Council for Mental Wellbeing · 2 months ago

Learning Systems Analyst II

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$100K/yr - $130K/yr
date5+ years exp

The National Council for Mental Wellbeing is a leading organization focused on mental health and substance use care. They are seeking a Learning Systems Analyst II who will be responsible for gathering requirements, documenting technical specifications, and performing user acceptance testing for Learning Delivery Systems platforms. This role requires a systems thinking approach to ensure the infrastructure meets client needs and business requirements.

Non-profit Organization Management
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H1B Sponsor Likelynote

Responsibilities

Serve as a technical team member for Learning Delivery Systems projects, ensuring robust configuration, optimal performance, and high reliability
Work with diverse teams, internally and externally, to gather requirements, educate on technical possibilities, collaborate on design, and write stories and documentation
Analyze business and user requirements to design and implement technical solutions for new features, enhancements, and integrations
Translate functional needs into detailed technical specifications, architecture diagrams, and actionable development plans
Develop and execute test cases for user acceptance testing (UAT) of learning delivery system features, enhancements, and integrations
Management of AWS cloud platforms and databases. This includes coding in JavaScript, JSON, XML, YAML, and HTML
Monitor and enforce data privacy, security, and accessibility standards across all learning delivery systems
Evaluate technical risks, propose mitigation strategies, and lead continuous improvement initiatives for delivery systems infrastructure and performance
Collaborate on the design, implementation, and maintenance of integrations between the delivery systems and enterprise systems (e.g., CRM, Azure/Fabric, Zendesk, Shopify, Microsoft Commerce, SurveyMonkey, etc.)
Create and maintain comprehensive technical documentation, including integration guides, system architecture diagrams
Coordinate with internal cross-functional teams and external vendors to troubleshoot workflow challenges, optimize integrations, and support onboarding for VIP partners
Define scope of work and technical requirements for third-party vendors or consultants engaged for learning delivery system support or development
Collaborate with large-scale clients with advanced security and accessibility requirements, completing technical assessments, responding to inquiries, and adapting systems to align with new policies
Act as the escalation point for complex technical issues, bugs, and stakeholder feedback, ensuring timely resolution and communication

Qualification

LMS platformsE-learning standardsAWS platformCoding languagesSQL databasesNoSQL databasesSaaS integrationsProcess improvementSystems mindsetAgile developmentTechnical documentationProject management

Required

5+ years of experience with LMS platforms such as LearnUpon LMS or similar
Solid understanding of e-learning standards, such as SCORM, xAPI, cmi5, LTI, AICC, etc
Experience using coding languages (HTML, XML, JavaScript/TypeScript, JSON, SQL)
Experience with SQL and NoSQL databases
Experience delivering solutions on the AWS platform
Experience integrating SaaS systems
Experience working with multiple stakeholder groups to implement tool/system change
A systems mindset with the ability to think through end-to-end solutions to improve processes
Experience managing process improvement projects
Ability to work independently and lead multiple projects simultaneously involving various teams and vendors

Preferred

Bachelor's degree in information technology, computer science or related field; or additional equivalent years of related work experience
Experience with containerization, Terraform, Kubernetes
Experience working in an Agile development environment
Experience using tools like Jira, Github, Asana, etc

Benefits

Medical, dental, vision, life and disability insurance
403(b) retirement plan with employer contributions after 1 year of service
Paid time off, including vacation, sick, personal, floating holiday, bereavement and observed federal holidays
Parental support benefits, including adoption, fertility and surrogacy reimbursement and two weeks paid parental leave
Free unlimited Relias professional development courses
Annual professional development and tuition reimbursement funds
Calm Premium access

Company

National Council for Mental Wellbeing

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National Council for Mental Wellbeing is the unifying voice of America’s community mental health and addictions treatment organizations.
dateFounded in 1970
location
Washington, DC, US
people-size201-500 employees
web-link
https://www.thenationalcouncil.org/about/national-council/

H1B Sponsorship

National Council for Mental Wellbeing has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Charles Ingoglia
President and CEO
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Anne Chapman, MPH
Director of Strategic Partnerships
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Recent News

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Virtual Care Drives Rise In Addiction Treatment Startup Funding
2024-05-29
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