AiDASH · 1 month ago
Associate, Client Success & Strategy
United States
Full-time
Remote
New Grad, Entry Level
$75K/yr - $110K/yr
0+ years expAiDASH is an enterprise AI company focused on vegetation risk intelligence for electric utilities. The Associate, Client Success & Strategy will leverage data and AI to help utilities mitigate wildfire risks and modernize infrastructure while collaborating with various teams to enhance customer success and drive measurable impact.
Artificial Intelligence (AI)SaaSSatellite Communication
Responsibilities
Lead day-to-day communications and follow-ups for assigned customers
Track customer health, usage trends, and program performance to surface risks and opportunities
Run onboarding and training moments that set customers up for success
Own key customer touchpoints while partnering with CSMs on broader strategy
Help customers use our platform to solve real-world challenges - like reducing wildfire risk, improving grid reliability, and preparing for extreme weather
Independently analyze customer data to uncover adoption patterns, impact drivers, and expansion signals
Build clear, insight-ready reports and dashboards that show how customers are realizing value
Translate technical outputs into simple, actionable recommendations for diverse stakeholders
Own analytics workstreams end-to-end - from scoping to delivery
Present insights directly to customers and internal teams
Run smaller project components (discovery, requirements, solution design support) within customer engagements
Support workshops and working sessions that guide customers through critical decisions
Create materials and communication that enable adoption, change management, and value realization
Contribute your analysis and thinking to larger consulting engagements
Manage timelines and deliverables while coordinating with cross-functional partners
Work closely with Product Consultants, CSMs, Product Managers, Sales, and Support to deliver customer outcomes
Coordinate with Data Scientists and Engineers to resolve customer needs and shape solutions
Bring customer insights into team discussions to improve product, process, and experience
Support renewal and expansion opportunities with data-driven recommendations
Qualification
Required
0–2 years of experience in analytics, consulting, customer success, or a related field
Recent graduates with internships in B2B SaaS, consulting, or data analytics are encouraged
Demonstrated ability to take ownership of projects, work independently, and drive tangible results
Familiarity with data tools (Excel, SQL, Tableau, Power BI, or similar)
Bachelor's degree in Business, Analytics, Economics, Engineering, Environmental Science, or related fields
Proactive & Self-Directed: You take initiative, own your work, and turn ideas into action
Analytical & Insight-Driven: You love digging into data to uncover patterns, insights, and opportunities
Clear Communicator: You can translate complex ideas into simple, actionable recommendations for diverse audiences
Problem Solver: You thrive in ambiguity, tackle real-world challenges, and deliver solutions that matter
Curious & Growth-Oriented: You're excited to learn about new industries, technologies, and climate resilience challenges
Reliable & Organized: You consistently deliver on commitments while juggling multiple priorities
Collaborative & Customer-Focused: You work well with others and genuinely care about solving problems that impact people and the planet
Preferred
Experience or interest in utilities, infrastructure, or field operations is a plus, but not required
Benefits
Comprehensive Medical, Dental, and Vision Coverage: 100% coverage for employees and 80% for their spouses and children
Health Reimbursement Account (HRA): 100% funded by AiDASH to cover medical deductibles
401(k) Plan: Begin contributing after three months of employment to prepare for your future. Currently, no company match is offered
Parental Leave: Supportive parental leave with 16 weeks for primary caregivers and 4 weeks for secondary caregivers
Generous Vacation Policy: Accrue 20 vacation days per year, plus enjoy an additional flex holiday to celebrate whatever feels most important to you!
Winter Break: From December 25th through January 2nd, we give everyone time off to recharge and enjoy time with family and friends!
Remote-First Environment: Work from home with opportunities for occasional travel to meet customers and see the real-world impact of our technology (travel estimated at less than 20%)
Learning & Development: Access to training, resources, and professional development opportunities as you build your career
Supportive Team Culture: Work with experienced professionals in a collaborative environment that values both independence and teamwork
Company
AiDASH
Making critical infrastructure industries climate resilient and sustainable with satellite-first AI applications.
201-500 employees
H1B Sponsorship
AiDASH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$91.5MKey Investors
LightrockSE VenturesG2 Venture Partners
2024-01-23Series C· $58.5M
2022-11-02Convertible Note
2021-10-14Series B· $27M
Leadership Team
Abhishek Vinod Singh
Co-founder & CEO
Rahul Saxena
Co-Founder, Chief Product & Technology Officer
Recent News
EIN Presswire
2025-11-26
Mergers & Acquisitions
2025-10-19
Company data provided by crunchbase