DuBois Chemicals, Inc. · 2 months ago
Account Manager - Chicago
United States
Full-time
Remote
Entry Level
1+ years expDuBois Chemicals is looking for a high performing Account Manager I to support a territory with excellent growth potential. The role involves developing long-term relationships with customers, providing expert technical support, and ensuring customer satisfaction by serving as the primary contact point between the company and its diverse client base.
ChemicalTransportationWaste Management
Responsibilities
Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating
Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor
Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales
Develop a strong understanding of the company’s products and services to effectively address customer needs
Effectively communicate with customers, both verbally and in writing, providing regular updates and reports
Collaborate with internal departments (sales, marketing, customer service) to meet customer needs
Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization
Ability to identify continuous improvement projects and other cross sell opportunities within an account
Assist with sales activities, such as preparing proposals and presentations
Successfully complete the DuBois field training programs
Utilize company analytics platform to prepare and present service reports
Comply with all DuBois’ safety procedures and complete the required training
Travel to customer sites for routine service visits and perform business reviews
Must be able to perform the essential functions of this position with or without reasonable accommodations
Qualification
Required
1+ years in sales, customer service or related field
Excellent customer service skills to build and maintain positive customer relationships
Ability to manage multiple accounts and prioritize tasks requiring strong organizational and time management skills
Ability to solve customers' technical challenges and assist with improvement process utilizing product knowledge
Document and communicate service findings for every customer service visit
Excellent communication (oral, written) and presentation skills
Proficient in performing technical/mechanical on-site testing
Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators
Critical thinking and problem-solving skills with attention to detail
Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools
Ability to work independently with minimal supervision
Ability to travel up to 50% including overnight travel
Live in the greater Chicago area
Preferred
Bachelor's degree in chemistry, engineering, metallurgy, or applied science fields preferred
Company
DuBois Chemicals, Inc.
DuBois has been serving customers since 1920.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-28Acquired
Leadership Team
Eric Dill
Chief Technical Officer
Rob Martin
Industrial Sales Representative
Recent News
Business Wire
2025-10-28
Business Wire
2025-10-27
2025-06-30
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