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Liberty Mutual Insurance · 2 months ago

Senior Claims Resolution Specialist – Environmental

United States

Full-time

Remote

Senior Level

$74K/yr - $157K/yr

7+ years exp

Liberty Mutual Insurance is seeking a Senior Claims Resolution Specialist in Environmental claims. The role involves the investigation, evaluation, and resolution of complex environmental claims, requiring a strong background in casualty and coverage analysis while working autonomously within prescribed authority limits.

FinanceFinancial ServicesInsurance

Responsibilities

Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office

Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation

Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status

Confers with trial counsel and prepares trial reports

Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action

Responds to various written and telephone inquiries including status reports

Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority

Accountable for security of financial processing of claims, as well as security information contained in claims files

Responsible for managing the practices and billing activities of outside and in-house counsel

May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies

May be involved in special projects and/or mentoring at the direction of local management

Qualification

Environmental claims experienceComplex claims handlingCoverageLiability knowledgeCommercial claims backgroundStateFederal laws knowledgeAnalytical skillsInvestigative skillsBachelor's degreeEquivalentObtain licensingCommunication skillsInterpersonal skillsNegotiation skills

Required

Must have an expert knowledge of coverage, liability, and complex claims handling procedures

Must be able to effectively handle claims at the highest technical and complexity level

Must be knowledgeable of state and federal laws in the adjuster's jurisdiction

A full working knowledge of claims operations and procedures is required

Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills

The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience

Ability to obtain proper licensing as required

Benefits

Flexible Time Off Annual Accrual - days: 15

This position is eligible for up to a $2,500 sign on bonus after 90 days of employment for external candidates with an active All-Lines Adjuster license in Florida or Texas (will need to provide documentation of active license and all CE’s must be completed).