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SHI International Corp. · 2 hours ago

Manager - IDCS Quality Control

Piscataway, NJ

Full-time

Onsite

Mid, Senior Level

$75K/yr - $105K/yr

5+ years exp

SHI International Corp. is a global provider of IT solutions and services. The IDCS Quality Control Manager will oversee a team of Quality Control technicians, managing the quality control process and ensuring compliance with standards while driving continuous improvement initiatives.

HardwareInformation TechnologySoftware

Hiring Manager

Deanna Murphy

Responsibilities

Develop and implement quality control policies, procedures, and standards for integration services

Lead and manage the Quality Control Technicians, including hiring, training, and performance evaluations

Relay the quality control expectations to all members of IDCS

Conduct training sessions with IDCS production teams to improve best practices and Customer Standards

Ensure the Quality Control team performs complete validations in compliance with internal (IDCS) and external (customer and regulatory) standards

Perform inspections of racks and device separates, including physical, photo, and logical validations (including IPQC and PPQC)

Manage risk by identifying potential quality issues and implementing mitigation strategies

Attend internal (IDCS and SHI Sales) and external (Customer) touchpoint meetings to review/report current status, address any obstacles, and provide guidance on quality measures

Drive continuous improvement initiatives in testing tools, automation, and processes

Manage and communicate the daily priorities for the Quality Control Technicians

Conduct annual performance reviews of direct reports

Manage team’s attendance

Qualification

Quality Control ManagementQuality Management SystemsLeadership ExperienceLean ManufacturingSix SigmaAnalytical ThinkingChange ManagementStrategic ImplementationTechnical ExpertiseCollaborationCommunicationProblem-Solving